A Complete Collaboration Solution for Midsize Companies

© 2013 Avaya Inc. All rights reserved. 2 The Benefits of a Collaboration Solution Productivity Simplify workflows Speed decision making Reduce time to market Productivity Simplify workflows Speed decision making Reduce time to market Customers Serve a larger base Be more responsive Improve satisfaction Customers Serve a larger base Be more responsive Improve satisfaction Collaboration Engage employees Build relationships Leverage social networks Collaboration Engage employees Build relationships Leverage social networks Cost Reduce labor cost Reduce operating cost Reduce opportunity cost Cost Reduce labor cost Reduce operating cost Reduce opportunity cost UC&C

© 2013 Avaya Inc. All rights reserved. 3 Avaya Unified Communications and Collaboration A Complete Solution for Midsize Companies Mobility Video SecurityNetworking

© 2013 Avaya Inc. All rights reserved. 4 Avaya IP Office A Simple, Powerful Collaboration Solution Virtualized software, dedicated server, or appliance Supports the broadest range of endpoints

© 2013 Avaya Inc. All rights reserved. 55 Avaya IP Office 9.0 Software Whats New? Capability Benefit

© 2013 Avaya Inc. All rights reserved. 66 Media Connection Preservation –Maintain call voice path under failure conditions PSTN fall back –Route calls over PSTN when VoIP trunks fail or busy Local Failover hunt groups –Maintain hunt group operation Primary Failover Controls –Ensure Secondary active for all failure situations Avaya IP Office Release 9.0 Server Edition Resilience

© 2013 Avaya Inc. All rights reserved. 77 Launch in new tab allows full use of browser screen and helps browser compatibility Use Control Units area to select the devices visible in right hand frame Solution to return to home screen Access to the help system Tabs and content for Linux servers similar to R8.1 Web Control Avaya IP Office Release 9.0 Server Edition Web Management – Platform View

© 2013 Avaya Inc. All rights reserved. 8 Add a server for scale Add a second server for scale / resiliency Avaya IP Office Deployment Models IP Office can be deployed on an appliance, dedicated server(s), inside a virtual machine, or any combination of these. LAN/WANLAN/WAN Retain appliance as a gateway, for legacy phone support Virtualize primary server Virtualize secondary server PrimaryPrimaryExchangeExchangeSQLSQL APP N SecondarySecondaryExchangeExchangeSQLSQL

© 2013 Avaya Inc. All rights reserved. 9 Avaya for Midsize Companies: A Complete Collaboration Solution Avaya one-X® Mobile Avaya Flare® Experience Avaya one-X® Mobile Avaya Flare® Experience Avaya Video Solution for IP Office (Scopia) Avaya SBCE Avaya Identity Engines Avaya SBCE Avaya Identity Engines Avaya ERS 3800 Series Avaya ERS 4800 Series Avaya ERS 3800 Series Avaya ERS 4800 Series Mobility Video Security Networking

© 2013 Avaya Inc. All rights reserved. 10 Avaya IP Office Release 9.0 Virtualized Software For industry-standard servers running VMware vSphere v4 / v5 Supplied as industry standard OVA image Supports the same features as IP Office Server Edition: –Up to 1,500 users per image –Up to 32 nodes –Primary / secondary and expansion servers for 2,000 users, resiliency Supports a mix of virtualized and physical nodes Resource guidelines provided

© 2013 Avaya Inc. All rights reserved. 11 Visual Voice Mail Wi-Fi, 3G/4G Connectivity IM/Presence Geo-Presence Conference Controls Callback Follow a user With Avaya, mobile workers can locate peers anywhere, anytime to make decisions in real time Avaya one-X ® Mobile Preferred A Richer Mobile Experience Rich conference controls: click-to-conference, entry/exit notifications, moderator control Advanced user presence: geo-location, calendar, on- the-phone, follow user presence / availability

© 2013 Avaya Inc. All rights reserved. 12 Avaya Flare® Experience Immersive Conferencing from Windows PC or iPad Drag-and-drop to create multi-party conferences Use simple conference controls –Mute, set lecture, lock conference, and more Can enable secure connections without VPN

© 2013 Avaya Inc. All rights reserved. 13 Avaya Video Collaboration Solution Creates a virtual conference room Combines room system, desktop and mobile devices Supports BYOD and 3rd party devices Comprehensive, simple, affordable

© 2013 Avaya Inc. All rights reserved. 14 Adding Avaya Switching Its as Simple as Auto-provisioning – a single command – Run IP Office automates set-up, using best practices Certified 1 min plug and play for IP phones Mature Enterprise class functionality Robust software with 100+ deployed enterprise features (PoE, PoE+, QoS, security, 802.1X) True resilient stacking with ease of support and 2-4x more virtual backplane capacity Cost-effective / energy-efficient 50% lower TCO than market leader Up to 50% less energy

© 2013 Avaya Inc. All rights reserved. 15 Avaya Network Switching for Midsize Companies More bandwidth & capacity 24 & 48-port Gig models 10 Gig uplinks PoE and PoE+ Redundant power Dynamic routing 8 stack units w/ 400 ports & 384 Gbps capacity ERS users (larger sites and wiring closets) Compact form factors 10 & 24-port models Gigabit ports & uplinks PoE and PoE+ Fanless models Local and static routing 8 stack units w/ 200 ports & 80 Gbps capacity ERS –200 users (smaller sites) Resilient switch clustering 24, 48 & 96 port Gig models 10 Gig uplinks PoE Redundant power Advanced IP routing 8 stack units w/ 400 ports & a Terabit+ of stack capacity ERS users and above (large wiring closet / small data center core)