Overview & Basic Functionality

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Presentation transcript:

Overview & Basic Functionality Supply Chain Platform: Rolls-Royce December 2013

Initial Login Copyright 2013 Exostar LLC. All Rights Reserved.

Go to www.myexostar.com Subsequent Logins Once you have completed your first time login, each subsequent time you can follow the normal login procedure. To do this, point your browser to www.myexostar.com Copyright 2013 Exostar LLC. All Rights Reserved.

Enter login credentials Subsequent Logins Enter your login name and password and click Login. Note the self-service links if you have forgotten your user name or password. You can also contact the Exostar helpdesk for a password reset. Copyright 2013 Exostar LLC. All Rights Reserved.

Choose to Access ‘Supply Chain Platform – Rolls-Royce’ Subsequent Logins Choose SCP as the application you wish to work with Copyright 2013 Exostar LLC. All Rights Reserved.

SCP-RR Home Page Landing Page When you log on to SCP you will be presented with this landing page. At the top you can see your name and user role, how to exit the system, book mark it, access the help files and the About link. On the left, you can see the Navigation Tree, which allows you to access different parts of the system. We recommend that you click on the My Workspace link which will take you to the SCP dashboard. Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential Copyright 2013 Exostar LLC. All Rights Reserved.

SCP-RR Home Page Troubleshooting! If the workflows under the Collaboration section have not expanded fully, please click the compatibility icon in the browser bar. Landing Page When you log on to SCP you will be presented with this landing page. At the top you can see your name and user role, how to exit the system, book mark it, access the help files and the About link. On the left, you can see the Navigation Tree, which allows you to access different parts of the system. We recommend that you click on the My Workspace link which will take you to the SCP dashboard. Copyright 2013 Exostar LLC. All Rights Reserved.

How to Get Help with MAG or SCP-RR Copyright 2013 Exostar LLC. All Rights Reserved.

Support Options There are several ways to get assistance: Self-service case via My Exostar website Fill in an on-line form and submit it to Customer Support Live phone support with Exostar’s Customer Support Tel #: +1-703-793-7800 (from UK 0203 300 7093) Hours: 3am – 9pm EST, Monday to Friday On-line training materials Available through the ‘Help’ link in SCP Also located at www.myexostar.com, under Products  Supply Chain Platform Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots, the steps that were followed, and to let us know if the issue can be repeated. Getting Help Exostar can only help with regard to how the SCP system works. If you have any questions regarding the content of any of the transactions you work on in SCP, then you will need to get in touch with your buyer contact. Copyright 2013 Exostar LLC. All Rights Reserved.

Contact Support – My Exostar Site Copyright 2013 Exostar LLC. All Rights Reserved.

On-Line Request Form Copyright 2013 Exostar LLC. All Rights Reserved.

Help Link in SCP-RR Once you can login to SCP, there are training documents under the ‘Help’ link Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader. Copyright 2013 Exostar LLC. All Rights Reserved.

Example – Help File Copyright 2013 Exostar LLC. All Rights Reserved.

Access SCP-RR Training Materials Copyright 2013 Exostar LLC. All Rights Reserved.

Access SCP-RR Training Materials Copyright 2013 Exostar LLC. All Rights Reserved.

Administrative Functions Copyright 2013 Exostar LLC. All Rights Reserved.

Change First Page Upon Login Copyright 2013 Exostar LLC. All Rights Reserved.

Turn On/Off Email Alerts Copyright 2013 Exostar LLC. All Rights Reserved.

Configuration of Data on Pages You can customize many SCP-RR screens to only display information that is useful to you. Customization can be done by any user, and it can be updated at any time. Changes will only affect that user. Customization changes can be made as a default (stays in place even if you logout) or as a temporary update (only in place for a particular login session). Copyright 2013 Exostar LLC. All Rights Reserved.

Configuration of Data on Pages Copyright 2013 Exostar LLC. All Rights Reserved.

Special Characters Data in SCP-RR When you enter information in SCP-RR as part of a response that will be sent to Rolls-Royce, some special characters should be avoided. For example, the ‘Supplier Comments’ field on a Delivery Schedule response can use the more basic special characters such as :*"#?~/()-;!&%_{}+,$@ []>=< But you should not enter letters with accents or special characters on them or double byte characters. Creating New Users or Orgs for SCP-RR If you create a new user for SCP-RR, or set up a new organization that needs access to SCP-RR, you should ONLY USE the basic 26 letters of the alphabet, numbers and the dash (“-”) symbol. Avoid all other special characters when registering new users or organizations for SCP-RR. Copyright 2013 Exostar LLC. All Rights Reserved.