Prepare the Healthcare worker of tomorrow with Certification Today. Hello! I am xxx and this is xxx. We are excited to be here today, and to participate in XYZ conference. We are going to talk about (agenda): The Value of Certification and what is really is How to choose the best Industry for your program How to implement them into your programs Tricia Austin Senior Certification Specialist, CTE Division National Healthcareer Association

Career Technical Education & Industry Credentials We know students in programs that include Industry credentials are more likely to graduate, Access to experience, Increase portfolio for competitive post secondary programs. Prep work – read: http://digital.graphcompubs.com/publication/?i=223247#{"page":14,"issue_id":223247} Certification can offer significant advantages in the work place, such as higher wages and greater promotional opportunities. And, many employers require certification because it shows a high level of commitment to the allied health profession. Following Perkins IV, states have been urged to use technical skill assessments aligned with industry-recognized standards to measure CTE students’ technical achievement. Industry-recognized credentials—a component of Perkins IV-mandated POS—offer a strategy for improving instruction and signaling that students have acquired a defined set of skills and knowledge. The benefits of industry-recognized credentials are many: High school and postsecondary CTE programs that lead to associate degrees, certificates, and industry-recognized credentials can help young people find skilled employment and give them the option of later returning to school for a higher degree. CTE programs that earn industry certification receive high-quality curricula and professional development opportunities for their instructors. And employers benefit from a more highly skilled workforce with certifiable skills. Source (http://www.nrccte.org/core-issues/industry-recognized-credentials) 4

What’s going on in HC? Will your students have access to work in this indusrty

Allied Health in Virginia Healthcare Is X% of state employment And will grow % compared to 26% for all other state jobs. Healthcare Support is expected to grow at x% with 157,510 new jobs by 2020 x million+ Healthcare jobs in 2020 Compared to 760K in 2010

NHA in Virginia Key Employers include: Texas Health Texas schools are offering health science students NHA credentials in Medical Assisting (CCMA & CMAA) Phlebotomy (CPT) Patient Care Technician (CPCT) EKG (CET) Pharmacy Technician (ExCPT) Billing & Coding (CBCS) Key Employers include: Baylor Health System MD Anderson UTMB Health Parkland Health & Hospital ETCM Regional Texas Health Since 2013 NHA has granted over 3,300 Certifications to Texas CTE students from over 130 high schools. 1800+ Texas Employers indicate they accept NHA Credentials when hiring candidates. Link: http://education.ky.gov/CTE/ctepa/Documents/2016-2017%20Health%20Sciences%20Program%20of%20Studies%20FINAL.pdf

For employers, a nationally recognized credential provides quality assurance to help mitigate risk, improve patient care and outcomes and increase patient safety and satisfaction overall. 64 percent of the top 25 largest health systems in the U.S. require or strongly prefer certification for their Medical Assistants (MAs). Source: Based on NHA internal research of external job postings in which a Medical Assistant Credential is required.

How do you make sure the credential you offer your students will help them achieve their goals? Choosing Credentials

There is also a lot of confusion out there around credentials, certifications, and skills assessments. A Certification is an official confirmation that you have certain qualifications and expertise. Essentially, it’s a hard-earned piece of paper that validates you competencies in core areas of the allied health field. Employers, especially in the allied health fields – where lives are literally at stake – need to be confident in their team members, which is why most prefer, if not require, certification. Give overview/explanation of the following: Definitions: The terms licensure, credentialing, and certification are used in overlapping ways. The definitions are not fixed, but in general: • Licensure refers to the granting of permission to practice a particular occupation or profession, usually by a state (though often the process is operated by a professional accreditation board). States/legal licensing bodies often rely on the credentialing developed by professional associations— usually requiring passage of a test plus specified experience. • Credentialing refers to the granting of a diploma or other certificate in recognition that an individual has completed a defined body of work that is required for employment in certain occupations or professions (or for legal licensure); e.g. professional skill certificates issues by professional associations that may be based on work experience and/or test results. For example, licensure may be based on successful completion of program that grants certification, which signifies mastery of defined objectives. • Certification is used either as a synonym for credentialing, or to refer to a program that identifies individuals who have gained advanced skills within a profession, such as a medical specialist (as opposed to a licensed general physician) or a master electrician (as opposed to a licensed or certified journeyman electrician). Certification is required for some kinds of legal licensure.

Accreditation Industry Advocacy Accessibility Offers NCCA-accredited certifications Certification exams meet or exceed accrediting association regulations Offers multiple certifications for stacking & career advancement Industry Advocacy Actively pursues certification and accreditation standards in every state Partners with employers to promote hiring credentialed candidates Provides access to job boards, and other career-building resources Accessibility Offers multiple pathways to eligibility to sit for an exam Offers on-site testing Posts immediate exam results ,allowing job seekers a faster path to earning credentials Link: http://education.ky.gov/CTE/ctepa/Documents/2016-2017%20Health%20Sciences%20Program%20of%20Studies%20FINAL.pdf

Additional Credentialing Opportunities Customer Service Access to experts with online, chat, social media and phone services Actively communicates important dates for exams, renewal, and continuing education A dedicated account manager to guide you through the certification process Supporting Resources Provides online study guides and multiple practice tests Free test plans for each certification Provides self -paced learning, dynamic study drills, critical thinking exercises, remediation tools, and examples of real world application of concepts Analytic Support Provides analytics for individuals, classes and cohorts Provides year-over-year data to measure overall program performance Provides personal remediation tools directing students back to concepts they still need to master Additional Credentialing Opportunities Offers multiple NCCA-accredited certifications Keeps you up-to-date on renewals and continuing education Makes it easy to keep track of all your certifications under one roof Link: http://education.ky.gov/CTE/ctepa/Documents/2016-2017%20Health%20Sciences%20Program%20of%20Studies%20FINAL.pdf

Align with local Employers Frontline workforce needs Clinical support needed? Medical Assist vs. Patient Care Technicians Administrative support needed? Administrative Assistant vs. billing and coding Check for Employer Recognition Experience opportunities Ask for help Get them involved Gain insights to front line workforce needs Clinical support needed? Medical Assist vs. Patient Care Technicians Where do your students want to work? Doctors offices or acute care facilities? Administrative support needed? Administrative Assistant vs. billing and coding What are the long term goals of your students? Maybe not interested in direct patient care

Provisional Certification A candidate who is scheduled to graduate from an accredited high school or GED program (or other equivalency test recognized by the candidate’s state or residency) may take the certification exam and receive a Provisional Certification up to twelve (12) months before graduation as long as all certification eligibility requirements are met. Is a placeholder and is intended to allow candidates to take certification exams as near to the time they complete their training even though they have not yet met the eligibility requirement of holding a high school diploma or its equivalency needed to receive a standard (full) certification. (Provisional Certifications are not available to candidates sitting for the ExCPT Pharmacy Technician Certification.) IN the high school space we have a special status that allow students to sit for their certification prior to the completion of their program. Explain Provisional cert… Source: NHA Candidate Handbook

Professions How do you make sure the credential you offer your students will help them achieve their goals?

Medical Assisting

Certified Pharmacy Technician The ExCPT and PTCE provide the CPhT Credential Pharmacy Technicians work in a variety of settings including Retail Hospital Long-term care Specialty Scope of practice varies by state, but technicians always work under the supervision of a pharmacist Certification requirements also vary by state. Most national employers require certification or offer a pay raise to certified technicians

The Path to Implementation Once you have connected with employers, and have settled on the right credentials (or 2)

Example of typical course work in HS programs – varies by state

Sample Pharm tech course work

The NHA Partnership NHA works with State Ed Departments, school districts, program directors and instructors to implement a certification-ready, career-ready, culture. In-depth training ensures teachers and students are comfortable utilizing industry-leading preparation materials. Focused remediation resources help teachers tailor their instruction to specific areas illuminated through customized remediation. Learning Insights data analytics track results and help improve scores NHA Job Board and CARE + CAREER blog

Appendix

Eligibility Requirements Eligibility Requirements for Certification ExCPT PTCE High school graduate or equivalent ✓ (w/in 30 days of completion) Accredited or state-recognized training; or Employer-based training recognized by the Board of Pharmacy; or Training program offered by any branch of the U.S. military; or At least 1,200 hours of supervised pharmacy related worked experience.   NHA PTCB Accreditation NCCA Number of items 120 (100 scored; 20 pretest) 90 (80 scored; 10 pretest) Time 2 hours 10 min 2 hours Fees $115 $129 Exam administrator PSI Pearson VUE Recertification Every 2 years Continuing education 20 hours (includes 1 hour pharmacy law) 20 hours (includes 1 hour of pharmacy law; 1 hour patient safety)

Analyze Outcomes Program Overview Pass Rate Comparison Example This summary gives an instructor a story to share about the growth, and improvements of their program

CCMA Outline Domains % of exam: # of items (150 item exam): Total 100%   current outline future outline 1. Foundational Knowledge and Basic Science 0% 10% 15 2. Anatomy and Physiology 8% 12 3. Clinical Patient Care 71.33% 54.00% 107 81 3a. General Patient Care 35% 31% 53 46–47 3b. Infection Control 3c. Testing and Laboratory Procedures 5% 7–8 3d. Phlebotomy * 23% 34 3e. EKG and Cardiovascular Testing * 13% 20 4. Patient Care Coordination and Education 5. Administrative Assisting 12% 18 19–20 6. Communication and Customer Service 7. Medical Law and Ethics 7% 10 Total 100% 150 A couple of talking points related to the updates: The “foundational knowledge and basic science” and “anatomy and physiology” domains are fundamental knowledge domains that have been added to highlight the importance of these topics to most everything an MA does.  The addition of these resulted in “clinical patient care” going down simply because many of these concepts were previously covered here. One of the key guiding principles for the new test plan was patient safety, which the addition of “infection control” and “testing and laboratory procedures” sub-domains is a reflection of that. The sub-domains of “phlebotomy” and “EKG” have been reduced as a result of our recent large scale job analysis survey reporting that the time spent doing this by current MAs is down significantly from our previous job analysis “Patient Care Coordination and Education” was added to reflect many of the changes happening in healthcare in general and specifically with MAs taking on many new duties with scope of practice permits “Communication and Customer Service” has been reduced as some of what was covered in the old test plan under this domain has moved into other areas such as “patient care coordination and education” * Includes distribution of “Patient Care and Preparation Related to Phlebotomy and EKG” within current outline (17 items; 11.3%).

Budget Planning Exam Preparation Bundle includes: Exam Fee Preparation Bundle Clinical Medical Assistant Certification (CCMA) $155.00 $65.00 Phlebotomy Technical Certification (CPT) $115.00 Medical Administrative Assistant Certification (CMAA) EKG Technician Certification (CET) Eletronic Helath Record Specialist (CEHRS) Billing and Coding Specialist Certification Patient Care Technician/Assistant (CPCT/A) ExCPT Pharmact Technician Certificaiont (CPhT) Preparation Bundle includes: Study guide, and 5 practice test attempts