Implementation of Computer-Based Training Getting Started

Implementing CBT Getting Started Getting Started Form a CBT committee. Form a CBT committee. Placement of workstations. Placement of workstations. Motivating employees to use CBT. Motivating employees to use CBT. Scheduling employees to use CBT. Scheduling employees to use CBT. Determining which reports are crucial. Determining which reports are crucial. Customization of courses - when? Customization of courses - when? Other miscellaneous items. Other miscellaneous items.

Form A CBT Committee Determine who should be on the committee. Determine who should be on the committee. Recommend: Management Information, H.R., Health & Safety at a minimum. Recommend: Management Information, H.R., Health & Safety at a minimum. Meet frequently to research CBT and implementation strategies. Meet frequently to research CBT and implementation strategies.

Where To Put Workstations? Learning Center Should plan on one workstation per 120 employees. Area should be quiet, minimal distractions (should not be a break room, supervisors office, conference room, etc.). Should be centrally and conveniently located. Satellite PCs can supplement Learning Center PCs for areas where employees cant leave the area for very long (i.e. customer service). Have PCs on ergonomic furniture to set good example. A phone is a must in the room to contact someone immediately if they encounter problems or have any questions.

How Do You Determine Training Suites? Distribute questionnaire to every manager. The example below shows the assignment of the types of courses to each employee. Distribute questionnaire to every manager. The example below shows the assignment of the types of courses to each employee.

How Do You Determine Training Suites? Assign training depending on how the questionnaire was answered. Assign training depending on how the questionnaire was answered. For example, the following types of employees generally need these courses: For example, the following types of employees generally need these courses: Office employees only: Fire safety, Office Safety. Office employees only: Fire safety, Office Safety. Employees using hazardous chemicals that are not in an R&D Laboratory: Hazard Communication, Personal Protective Equipment, Fire Safety, Industrial Ergonomics. Employees using hazardous chemicals that are not in an R&D Laboratory: Hazard Communication, Personal Protective Equipment, Fire Safety, Industrial Ergonomics. Employees working in an R&D Laboratory (California Only): Lab Safety, Personal Protective Equipment, Fire Safety, Industrial Ergonomics. Employees working in an R&D Laboratory (California Only): Lab Safety, Personal Protective Equipment, Fire Safety, Industrial Ergonomics. Plant Engineering or Maintenance Employees: Asbestos Awareness, Hazard Communication, Personal Protective Equipment, Bloodborne Pathogens, Lockout/Tagout, Forklift Safety, Hearing Protection, Back Safety, Fire Safety, Industrial Ergonomics. Plant Engineering or Maintenance Employees: Asbestos Awareness, Hazard Communication, Personal Protective Equipment, Bloodborne Pathogens, Lockout/Tagout, Forklift Safety, Hearing Protection, Back Safety, Fire Safety, Industrial Ergonomics. Janitorial: Bloodborne Pathogens, Fire Safety, Industrial Ergonomics, Back Safety. Janitorial: Bloodborne Pathogens, Fire Safety, Industrial Ergonomics, Back Safety.

Motivating Employees to Use CBT Place requirement of taking CBT in safety program. Place requirement of taking CBT in safety program. Set up and enforce disciplinary policy. Set up and enforce disciplinary policy. Send out reminder notices to complete CBT (1/qtr.) Send out reminder notices to complete CBT (1/qtr.) Run a CBT completion report monthly for each department and post for all to view (i.e., Lotus Notes database). Run a CBT completion report monthly for each department and post for all to view (i.e., Lotus Notes database). Summarize completion rates by department and send to department manager. Summarize completion rates by department and send to department manager.

Scheduling Employees to Use CBT Lotus Notes scheduling database is one way. Lotus Notes scheduling database is one way.

Scheduling Employees to Use CBT

What Reports Are Crucial? If you have training suites assigned to each employee, then a User Planned vs. Completed Report is crucial. If you have training suites assigned to each employee, then a User Planned vs. Completed Report is crucial. This report shows the assigned classes vs. the date those classes have been completed. This report shows the assigned classes vs. the date those classes have been completed.

What Reports Are Crucial? If employees are not assigned specific training suites, then a User Certified Report is sufficient. This report simply shows the completed courses for an employee.

When to Customize? Coastals Hazard Communication course was the only course that HAD to be customized before implementation. This was due to the level of difficulty and course content not required by HazCom std. Other courses were customized after implementation with company policies/procedures. Be sure to document customization so that customization can be easily duplicated after reinstallations.

Other Miscellaneous Items Other Miscellaneous Items Sanitary considerations of headsets. Sanitary considerations of headsets. Unauthorized use of Internet on CBT workstations. Unauthorized use of Internet on CBT workstations. Employees who are computer illiterate. Employees who are computer illiterate. Initial roll-out of CBT. Initial roll-out of CBT. Selling to Department Managers. Selling to Department Managers. Orientation sessions for non-office employees. Orientation sessions for non-office employees. Responding to software/hardware problems. Responding to software/hardware problems.