Resource planning and control Chapter 10 Resource planning and control

Figure 10.1 Resource planning and control is concerned with managing the ongoing allocation of resources and activities to ensure that the operation’s processes are both efficient and reflect customer demand for products and services

Figure 10.2 The key elements of a resource planning and control system

Figure 10.3 The customer interface as a ‘customer experience’

Figure 10.4 The supplier interface as a ‘customer’ experience

Figure 10.5 The ‘core mechanisms’ of planning and control

Figure 10.6 Enterprise resource planning (ERP) integrates information from all parts of the organisation

Figure 10.7 Forward and backward loading

Figure 10.8 The best way to sequence passengers onto an aircraft

Figure 10.9 Gantt chart showing the schedule for jobs at each process stage

Figure 10.10 Shift allocation for the technical ‘hot line’ (a) on a daily basis, (b) on a weekly basis

Figure 10.11 A simple model of control

Figure 10.12 The drum, buffer, rope concept

Figure 10.13 Control is not always routine, different circumstances require different types of control

Figure 10.14 subText Studios Singapore – actual schedule for day 58, 2004

Figure 10.15 Materials requirements planning (MRP) schematic

Figure 10.16 Product structure for a simple board game

Figure 10.17 The MRP netting calculations for the simple board game

Figure 10.18 Extract from the MRP records for the simple board game (lead times indicated by arrows)