Operations management decisions at Nokia
Organization Flat organization Cross functional team work Recruits internationally Focus on the advantages of cultural and national differences Keeping a entrepreneur spirit
R&D 31 % of employees is in R&D R&D facilities in 9 different countries Close to market Understand customer needs – A global customer base New business areas – Globalized Internet applications
Production Close to market with facilities in many different countries Optimize production and logistics – shortening time to market Utilize low cost production Globalization
Customers Understanding customer and market trends Shortening life cycles Provide customers with experiences Diversity of models
New markets Not just mobile production company Business groups Mobile phones Multimedia Enterprise solutions Nokia Siemens Networks