PUBLIC MANAGEMENT Workflow system Michel Gravel , Ph. D.

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Presentation transcript:

PUBLIC MANAGEMENT Workflow system Michel Gravel , Ph. D

GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW EFFECTIVENESS TARGETS (mission, vision, values, orientation) PLANNING (objectives) EVALUATION (summary) Michel Gravel 2006

GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW EFFICIENCY SYSTEMIZED (process, methods) APPLIED (means, ressources) EVALUATION (real time assessment) Michel Gravel 2006

GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW EFFECTIVENESS PRODUCTION EFFICIENCY TARGETS (mission, vision, values, orientation) PLANNING (objectives) EVALUATION (summary) TAKING RESPONSABILITY (job description) PERFORMING (collective impacts) ACCOUNTABILITY SYSTEMIZED (process, methods) APPLIED (means, ressources) EVALUATION (real time assessment) Organize Organize Operate Operate Improve Improve Michel Gravel 2006