Building a High Performance THE OTHER RETENTION ______________________________________________________________________________ Building a High Performance Admissions Team

Misenheimer, North Carolina

Retain Admissions Counselors OUR CHALLENGE ______________________________________________________________________________ Retain Admissions Counselors Build a Team

NACAC 2011, career paths for admissions officers survey Average number of years per position Admission counselor 1.7

NACAC 2011, career paths for admissions officers survey Plan to seek a new opportunity within one year Plan to seek a new opportunity within two to three years Admission counselor 27.6% 36.2%

READY, SET, SOLVE! Let’s Get Grittier ______________________________________________________________________________ Let’s Get Grittier

HUNTER VS FARMER ______________________________________________________________________________

What does success look like?

SQUAD GOALS: YEAR ONE

SQUAD GOALS: YEAR TWO

SQUAD GOALS: YEAR THREE

PFEIFFER UNIVERSITY ADMISSIONS

WHAT THE TEAM NEEDS

Building a High Performance THE OTHER RETENTION ______________________________________________________________________________ Building a High Performance Admissions Team