MyTravelers.com Self Registration MyTravelers.com.

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Presentation transcript:

myTravelers.com Self Registration MyTravelers.com

Customer Portal – Self Registration From MyTravelers.com From Travelers.com MyTravelers.com

Customer Portal – Self Registration Personal Registration – Create User ID MyTravelers.com

Customer Portal – Self Registration Account Registration – Enter Billing Account # and Zip Code For Account Number (see samples): Sample Account Bill Sample Policy Declaration MyTravelers.com

Customer Portal – Self Registration New Account Registration - Confirmation Register Another Account brings the user back to the Account Registration page. MyTravelers.com

Customer Portal – Self Registration Subsequent Account Registration - Confirmation On a subsequent registration, the Continue will bring the user to the Account List. By “Subsequent Account Registration” we mean…the user is already registered and selects “Register Another Account” from the left nav. Register Another Account brings the user back to the Account Registration page. MyTravelers.com

Customer Portal – Self Registration PIN Letter Dear Customer Name, Welcome to MyTravelers.com! This letter confirms that you recently registered for online access at MyTravelers. Where you can: Pay your bill online Review and print your policy Report a claim And more! To activate your account(s): Step 1: Go to www.MyTravelers.com Step 2: Enter the User ID you previously established. Step 3: Enter the PIN code below as your initial password. Your PIN to activate account xxxxx1234 is: xxxxxxxx Your ID and PIN will expire 45 days from the date of this letter. Please be sure to activate your account today. Once these steps have been completed, your account will be accessible and ready to use. If you have any questions with your PIN, please contact: Technical Help: 1-877-754-0481 Monday through Friday: 8:00 AM to 9:00 PM EST Thank you, Travelers eService MyTravelers.com

Customer Portal – Logon Travelers.com MyTravelers.com MyTravelers.com

Customer Portal – Account List All accounts have been activated Multiple accounts exist, some have been activated, one has not. Account has not been activated with PIN. (account was registered to ID prior to 9/23/07 version) MyTravelers.com

Customer Portal – Edit Profile On the Edit Profile page users can: Change User ID (as of 7/22/07) Change welcome name (first/last) Change password Change password hint Q & A Change email address MyTravelers.com

Automatic pre-registration myTravelers.com Automatic pre-registration MyTravelers.com

Customer Portal – Automatic Registration Buy Online Confirmation page Buy Online Confirmation Email MyTravelers.com

Customer Portal – Automatic Registration Pre-Registration Secure Email Subject line: Important Travelers Account Information MyTravelers.com

Customer Portal – Automatic Registration Secure Email – Step 1 MyTravelers.com

Customer Portal – Automatic Registration Secure Email - Step 2 MyTravelers.com

Customer Portal – Automatic Registration Secure Email - Logon Information Step 3 MyTravelers.com

Customer Portal – Automatic Registration MyTravelers.com User enters logon information from secure email PDF and selects “Go” MyTravelers.com

Customer Portal – Automatic Registration Complete Your Registration MyTravelers.com

Customer Portal – Automatic Registration Account List MyTravelers.com

Customer Portal – Billing Tab Sign up for EFT from any page on this tab MyTravelers.com

Customer Portal – Online Payment Flow MyTravelers.com

Customer Portal – Policy Information Policy Summary Policy Term Selection Policy Documents MyTravelers.com

Customer Portal – Claim Information MyTravelers.com