Siebel 1C Field Tech Repair

Navigate to My Uncompleted Activities

Drilldown to the uncompleted activity

Start the Work Order

Populate the header details for the estimate

Populate the line item details for the estimate

Decide if parts need to be ordered

If parts needed, specify quantities and instructions

If repair completed, finalize the work completed

Capture the signature of the customer

Provide a copy to the customer

Edit the contact for the acknowledgement

Ensure the contact details are populated

Perform the next activity