Pati Kravetz Associate Director for Experiential Learning and Student Employment Main title: 40 pt. Arial Presenter Name: 16 pt. Arial Presenters Title: 16 pt. Arial Italic

Agenda Enhancing Student Success and Educational Impact through On- Campus Student Employment Overview of CMU GROW initiative The Key Role of Supervisors: Leading the GROW conversation Next Steps…

DOSA Divisional Strategic Plan Implementation of CMU GROW aligns with and supports the “Enhancing Student Success and Educational Impact” initiative within the DOSA Divisional Strategic Plan.   CMU GROW® is focused on making student employment a "high-impact activity" - one that requires students to reflect on their learning and connect their learning within and beyond the classroom. Student Affairs will participate in the CMU GROW® initiative in support of our divisional student hiring practices.   .

Enhancing Student Success and Educational Impact though Student Employment For student employees by: Providing structures opportunities for student to reflect and integrate learning Allowing students to practice talking about what they are learning on the job Helping students think about transferable skills and how those might help in other parts of their lives For campus supervisors by: Providing opportunities to serve as educators and caring adult supporters Providing tools to help students learn real-world skills in the workplace Providing training to be more effective supervisors and hiring managers “...low-wage jobs, in which students are engaged, do not by their very nature nurture critical thinking.” (p. 187) Common issues gathered from focus group of CMU supervisors

What is GROW ? GROW (or Guided Reflection on Work) is a nationally recognized model that allows for brief, structured conversations between student staff and supervisors about the connections between work and academics GROW was created by the University of Iowa in 2009 and more than 100 schools model with student staff on their campuses

CMU GROW CMU GROW uses brief, structured conversations between student employees and their supervisors to help make the learning that is occurring through student employment more “visible” to the students. The conversations focus on 4 key questions about what students are learning and how they are applying their learning. The four questions provide a ”scaffold” to support reflection and learning transfer. These conversations provide valuable practice for students to talk about the connection between work and academics.

CMU GROW questions Supervisor Packet pg.1 The conversations focus on 4 key questions about what students are learning and how they are applying their learning. How is this job fitting in with your academics? What are you learning here that’s helping you in school? What are you learning in class that you can apply here at work? Can you give me a couple of examples of things you’ve learned here that you think you’ll use in your chosen profession? An average conversation takes 15 minutes

Goals of CMU GROW To convert student employment into a high-impact practice by providing structured opportunities for students to reflect on, articulate, and integrate what they are learning and make the connection To help students: Reflect on transferable skills they have learned or developed on the job Articulate transferable skills they have learned or developed on the job Integrate transferable skills through connections between class and work Reflection Articulation Integration Integration = connection Other possible goal:

Making Student Employment High-Impact Identified outcomes ( We know what we want them to know or be able to do) Deliberate reflection Scaffolding- using prompts that encourage students to connect previous knowledge and experience to new knowledge and experiences. High Impact Examples: First-year seminars Undergraduate research Internships Capstone courses/projects Collaborative assignments and projects Campus employment can be a high-impact activity for our students with some additional structure from us (supervisors). High Impact Examples: https://www.aacu.org/leap/hips

Benefits for Supervisors When students make connections to the workplace, they are more invested. Invested employees do better work and feel more committed and responsible to you. These conversations also open the line of communication between you and your employees.

Supervisor Reflection Activity: “Connecting Work & Academics” Supervisor Packet: pgs. 2-3

GROW Instructions at a Glance Supervisor Packet pg. 4

ONBOARDING The first intervention with student (during orientation) Supervisor Packet pgs. 5-6 The first intervention with student (during orientation) Establishes the foundation for on-going conversations Overview of GROW Program Introduces Student Action Plan & Career Readiness Competencies

CHECK-IN The third intervention with students Supervisor Packet pg. 7 The third intervention with students Opportunity to touch base with students Serves as a review of previous semester Set learning goals for the upcoming semester

Before GROW Conversations #1 and #2 Supervisor Packet pgs. 8-9 Schedule GROW meeting(s): Determine whether individual or group works best Brief student(s): Send student staff email informing of upcoming GROW conversation and to complete and return Career Readiness Reflection (pg. 14) before meeting Prepare for meeting by reviewing Student Action Plan and Career Competencies Reflection Form

During GROW Conversations #1 and #2 Guided by the 4 core GROW questions. (Supervisor Packet pg.1) Review and utilize Facilitation Tips (Supervisor Packet pgs.10-11) Put the question's into your own words Take notes using Notes Template (Supervisor Packet pgs.10-11)

Facilitating the Conversation Video

Making Referrals When a student confides in you about a personal concern, this means they trust you. As a supervisor, you don’t have to solve the problem for them, but just listen and connect them to a resource that can help. Familiarize yourself with the list of resources in your Supervisor Packet pgs. 17-18

Anticipating Challenges What challenges do you anticipate with incorporating CMU GROW into your work? What strategies might you use to overcome these challenges?

Next Steps…

Resources CPDC Website: https://www.cmu.edu/career/faculty-and-staff/on-campus-employment-for- staff/cmu-grow.html Supervisor CMU GROW Packet Student CMU GROW Packet Career Readiness for the new College Graduate (NACE) http://www.naceweb.org/uploadedfiles/pages/knowledge/articles/career-readiness-fact-sheet.pdf

-Housing Desk Services Employee “This job helped me learn a lot of soft skills that I wasn’t learning in class. In class I learn a lot of technical stuff but here I learned how to work with people and how to talk like a professional. Because of the work I’ve done here I was ready for every single question I was asked during my [post-graduation] interviews.” -Housing Desk Services Employee “I think my campus job taught me a lot that will be helpful in my future career choices. The skills that stand out to me is delegation, team management, and organizational skills in terms of planning.” -SLICE Student Employee Thank You! “The job fits around my school schedule and helps me manage my time much better, I tend to get my academic work done more efficiently in order to make time for my job.” -Gelfand Center Student Employee “My work as a student employee has introduced me to new people on campus and academic resources I was not previously aware of.” -CPDC Student Employee