The Danish Digital Library August 2019 The Danish Digital Library

WHAT IS THE DANISH DIGITAL LIBRARY (DDL)? Known as the DDB in Denmark, DDL is a collaboration between the Local Government Denmark (LGDK) and the Ministry of Culture Denmark. All 98 municipalities in Denmark have joined. The purpose of DDL is to develop a strong common digital public library – both locally and nationally. The basic concept is that by sharing technological solutions, content and data nationally, it strengthens the local library. Through collaboration, DDL sets the direction for the good digital library experience and develops the common digital solutions that are required. DDL is financed equally between the Local Government Denmark (LGDK) and the Danish government – approximately DKK 34 million annually. The municipalities contribute on the basis of the following payment model: The contribution to DDL basic package in 2018 is DKK 2.24 per resident. The contribution to DDL website package in 2018 is DKK 0.75 per resident.

Danish public libraries DDL’S ORGANISATION Steering Group Two representatives from the Local Government Denmark (LGDK) Two representatives from the Ministry of Culture Denmark Chairman from the DDL Coordination Group The Coordination Group Seven library managers from public libraries One library managers from research libraries One representative from the Danish Agency for Culture and Palaces Two representatives from the Local Government Denmark (LGDK) The Secretariat 16 employees Four student assistants Secondments from the public libraries Professional Groups Associated with purchasing, communication and infrastructure. Members are specialists from the public libraries. Work Groups Associated with functional development of DDB CMS, statistics etc. Members are specialists from the public libraries. Danish public libraries

THE DANISH PUBLIC LIBRARIES’ DIGITAL SERVICES TO RESIDENTS DDL manages, operates and negotiates digital library services, which benefits the local public library and residents. DDB CMS is the libraries’ common online platform, which is maintained by DDL and further developed in collaboration with the public libraries. DDB CMS is an optional choice with the DDL basic package. At the present time, 81 municipal public libraries have registered. The app ‘Biblioteket’ is the public libraries’ common app with content that is tailored for the local library and with the possibility of local expansion. DDL supports eReolen (public libraries’ e-books and online audio books website) with negotiations of Danish audio books and e-books. DDL operates the Litteratursiden (literature website) and Biblo (platform for children under 14). DDL provides operation support to Biblioteksvagten (Danish public libraries’ national query service), Bibzoom (public libraries’ music website) and eKurser.nu (a portal offering short online courses in everyday IT use). DDL negotiates digital licences for: English audio books and e-books. Digital magazines International periodicals Streaming services for concerts and much more...

THE DANISH PUBLIC LIBRARIES’ COMMON DIGITAL SOLUTIONS DDL provides the public libraries with common digital solutions for managing digital resources. DDL provides easy access to the administration of digital licences through a licence management system. DDL provides statistical solutions, where public libraries can follow statistics from their local websites and the use of digital licences. The solutions provide a better decision basis for developing the digital aspect of the public libraries. DDL provides a platform for sharing articles, instructions and other editable content across public libraries.

A COMMON DIGITAL PUBLIC LIBRARY DDL works to create a strong common digital public library - both locally and nationally. Negotiation of common digital licences. Operation and maintenance of common digital platforms where residents can interact with their public libraries. Improvement in searching on the public libraries’ common digital platforms. Access management, e.g. single sign-on to the public libraries’ common digital platforms. Administration of the public libraries’ material database and other IT infrastructure. Operational support aid for common digital library services. Project grants for local development projects.

WHICH ROLE DOES DDL PLAY IN THE LIBRARIES’ DIGITALISATION PROCESS? Dansk BiblioteksCenter (DBC) (public company that maintains and develops bibliographic and IT infrastructure in Danish libraries) Public schools Academic and research libraries Culture Joint library system (FBS) DDL Public libraries Citizen services Common digital library services Publishers Suppliers Other Municipalities

THE VISION FOR THE INTEGRATED LIBRARY A three-year vision for the work with the libraries' common website and app solution (2018-21) VISION: The strength of the library lies in the combination of the extensive and varied range of materials available and the ability to curate its content and inspire its users. Users should experience this digitally, presented with relevant personalised content, through a recognisable and integrated service. To realise the vision, DDL is working with four areas: The inspirering library The library holds a special place in the consciousness of Danes as an institution that curates, discuss and inspires. "DDB CMS" and the "Biblioteket app" should build upon this. Linking user and content It should be clear to the user which borrowing options are available across the range of services, and should be easy to access these options directly via “DDB CMS” and the “Biblioteket app”. The link between user and content should take centre stage. Cross searches A search in both ”DDB CMS” and the ”Biblioteket app” should function well, inspire the users and highlight the wide range of services available – including other digital services from the library. Trustworthy personalisation Personalisation and inspiration should be based on the user's active choices like searches, borrowing and personal data created within the library universe.

THE VISION FOR " THE INTEGRATED LIBRARY " Project outlines and action plan for the development of the libraries' common website and app solution. 2018 - 2021 A: The library as inspiration A1: Improving the BPI-service B1: Start the user journey earlier B2: Help the user as they carry out a search B: Cross searches B3: Local searches in the national collection? B4: Displaying of search result C: Linking user and content C1: Single sign-on C2: Read, listen and view directly D1: Cross reference user profile D: Trustworthy personalisation D2: More and improved personalisation