E-Government Tara Prasad Kharel

आइप्याडमा ‘रातो’ हेर्दै प्रधानमन्त्री !

जागिर खोज्न सरकारी वेबसाइट

E-GOVERNMENT: WHAT IT IS NOT It is not only Computerizing the Existing Government Processes. It is not only digitizing the files and documents of the Government. E-Government  Just Technology E-Government = Government ( Change management and Transformation )

E-Government E-government is the use of information technology to support government operations, engage citizens, and provide government services.

Why ICT/ E-Governance Reach of Information Rich Information Interoperability Transparency and Accountability Social inclusion Building servicers around citizens choices Using IT and human resources effectively and efficiently

Why ? Participation Low High Transparency Return on Investment Speed of Service Weeks/Days Hours/Minutes Cost of Service Infrastructure Fragmented Integrated Use of Resources

Digital Divide Many of us think of the Internet as a global community. But about two-thirds of the world’s population does not yet have Internet access.

E-Readiness The maturity of citizens, businesses, NGOs and governments for participating in the electronic world (e-commerce, e-government etc.)

EVOLUTION OF E-GOVERNMENT Seamless Phase 5 Transactional Interactive Phase 4 Total integration of e-functions and services across administrative /departmental boundaries Enhance Phase 3 Users can actually pay for services or conduct financial transactions online Emerging Phase 2 Form can be downloaded; Applications submitted online Content and Information is updated with greater regularity Phase 1 Gov website Offers limited, basic, static info. UN/ASPA global survey

Major ICT and E-Governance Initiatives in Nepal 2015 - ICT Policy 2015 2008 - Estd GIDC IT act 2074 (Draft bill) 2007 – E-Gov Master Plan Initiated 2005 - HLCIT and KIPA sign MoU to develop E-Gov Master Plan 2000 - First IT policy, “IT Policy 2000” e-governance by 2020 use of Social Media concept of Digital Nepal 1985 -Distribution of Personal Computers 1971 - Computer for census

CHRONOLOGY OF E-GOVERNMENT DEVELOPMENT IN NEPAL 1971: Introduction of computer for census (IBM1401) 1974: Establishment of Electronic Data Processing Centre. Now merged with the National Computer Centre, for promoting computer usage and computer literacy 1982: First Private Overseas Investment in software development by establishing company for export, Data Systems International (p) LTD 1985: Distribution of Personal Computers in Nepal 1990: Liberalization on imports of equipment, computer education started 1992: Establishment of Computer Association of Nepal 1996: Establishment of the Ministry of Science, Technology & Environment

2000: Announcement of the first IT policy, “IT Policy 2000” 2001: Establishment of National Information Technology Center 2004: Enactment of Electronics Transaction Act 2008: Establishment of Government Integrated Data Center 2009: Publication of National Standard Code for Information Interchange. 2010: Promulgation of IT Policy 2010 2010: Promulgation of ICT Policy 2015 2074: IT act 2074 (Draft bill)

E–GOVERNMENT DEVELOPMENT INDEX – TOP 10 COUNTRIES Rank 2018 Country E-Gov index 2018 Rank 2016 Rank 2014 Rank 2012 1 Denmark 0.9150 9 16 4 2 Australia 0.9053 12 3 Republic of Korea 0.9010 United Kingdom 0.8999 8 5 Sweden 0.8882 6 14 7 Finland 0.8815 10 Singapore 0.8812 New Zealand 0.8806 13 France 0.8790 Japan 0.8783 11 18 Source: UN E-Government Survey 2012,2014,2016,2018

NEPAL E-GOV. DEVELOPMENT INDEX e-Government Development in Southern Asia S.N Country E-Gov Development Index Ranking 2018 2016 2014 2012 1 Sri Lanka 0.5751 94 79 74 115 2 India 0.5669 96 107 118 125 3 Maldives 0.5615 97 117 95 4 Bangladesh 0.4862 124 148 150 5 Nepal 0.4748 135 165 164 6 Bhutan 0.4274 126 133 143 152 7 Pakistan 0.3566 159 158 156 8 Afghanistan 0.2585 177 171 173 184 World Average 0.55 Online Service 0.6875 Telecom Infra. 0.2413 Human Capital 0.4957 EPI 0.7809 0.4748 (Rank 117) Source: UN E-Government Survey 2012, 2014,2016,2018

E-Participation Index (EPI) and its utilization by stages Rank Country EPI Total % Stage 1% Stage 2% Stage 3% 55 Nepal 0.7809 78.80% 80.00% 82.61% 72.73% In Asia, 6 countries recorded an improvement in their e-presence and provision of public services online— Pakistan, Nepal, Indonesia, from Middle- to High-OSI Cambodia, Timor Leste and Tajikistan, from Low to Middle-OSI level. (online Service Index) E-Participation is about fostering civic engagement and open, participatory governance through Information and Communications Technologies (ICTs). Growing evidence points to the rapid expansion of e-Participation as a tool for engagement and strengthened collaboration between governments and citizens. Its objective is to improve access to information and public services as well as to promote participation in policy-making, both for the empowerment of individual citizens and the benefit of society as a whole. Source: https://publicadministration.un.org (2018)

Mobile and Internet in Nepal Opportunities Mobile and Internet in Nepal 132.77 % (3,88,90,469) Tele Density 63 % (1,66,70,000) Internet Penetration Source: nta.gov.np MIS Report of NTA, Bhadra 2075

eGMP at a Glance Implementation Phase 1 Implementation Phase 2 Government Portal Enterprise Architecture Government Integrated Data Center (GIDC) National ID E-Education Implementation Phase 2 E-Authentication Public Key Infrastructure (PKI) e-Tax e-Customs e-Vehicle e-Drivers License Community Network e-Land Implementation Phase 3 E-Procurement E-Passport Immigration Business Registration and Approval e-Health e-Commerce e-Agriculture 21 Projects in 3 Phases with Varied Priority and Scope ( G2B, G2C, G2G and Infra)

eGMP Nepal – Completed/Ongoing Projects and Activities National Portal – www.nepal.gov.np Inland Revenue Department (e-VAT, e-PAN, e-Filling, e-TDS) Office of Company Registrar – online services Department of Foreign Employment – online tracking of permits Machine Readable Passport, E-passport Financial Comptroller General Office (FCGO) - Government Accounting System Ministry of General Affairs – Online personnel records Business Portal – Licensing requirements for business activities in Nepal Public Procurement Monitoring Office – eProcurment system Public Service Commission – Online application Government Groupware - Email, Chat, Web Conferencing, Document management system, etc.

What is Digital Nepal The Digital Nepal Framework is a blueprint that provides a roadmap to how digital initiatives can: Contribute to economic growth Find innovative ways to solve major challenges facing society in a shorter period with fewer resources Identify opportunities for Nepal to participate in the global economy

Source:mocit.gov.np/application/resources/admin/uploads/source/EConsultation/Final%20Book.pdf

Source:mocit.gov.np/application/resources/admin/uploads/source/EConsultation/Final%20Book.pdf

Many examples illustrate the innovative applications of Artificial Intelligence on e-resilience. Drones are being used in effectively assessing damage after disasters, such as the series of earthquakes in Nepal in 2015. – (UN E-Government Survey 2018 ) E-Resilience is defined as the ability of ICT systems to withstand, recover from and change in the face of an external disturbance such as a natural disaster. https://publicadministration.un.org (2018)

https://youtu.be/FvdNidGYwsk GIDC https://youtu.be/FvdNidGYwsk

E-Government Portals / Apps

Nepal Police Mobile App

Social Network

EPS

https://www.connectips.com

E-Government Practice NASC

E-Gov in Seoul, South Korea https://www.youtube.com/watch?v=DSITysarIzU https://www.youtube.com/watch?v=GHgDNzjQNm4

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