Course induction The first session Welcome

Staying safe (safeguarding) & Prevent HACL is fully committed to ensuring that the needs of all learners are at the centre of everything we do. We will strive to ensure that all learners and staff work and learn in a safe and supportive environment. HACL also supports the Prevent Strategy. Prevent is the UK government’s counter-terrorism strategy which aims to stop people being drawn into or supporting terrorism. All staff who work with young people or vulnerable adults have a duty to respond and report immediately any signs of harm, abuse or extremism or radicalisation that are recognised or disclosed. If you as a learner recognise anything that you consider might risk your or anybody else’s safety, please report it to a member of staff as soon as possible. Please ask at our centre office for more information and our full policy. Staff and learners should be pro-active, this means that any opportunity you have to promote British Values in your classes should not be missed. We all need to find appropriate ways to promote British values in a meaningful way and keep our communities safe.

Equality & Diversity (E&D) HACL has a duty to celebrate diversity and ensure that everybody who comes into contact with Adult Learning is fairly treated and not discriminated against. Both learners and staff are responsible for ensuring that we promote equality and diversity for all. If you observe any behavior that you find unacceptable and/or believe contravenes the service’s E&D policy, you have a responsibility to report this to a member of staff. As a service we have a diversity calendar that is available on Moodle. If you think of any other ways we can celebrate diversity as a service please speak to your tutor or Sophie Alexis on salexis@hillingdon.gov.uk

Other important stuff……. In addition to safeguarding, Prevent and Equality and Diversity, we are expected by Ofsted to help learners develop: English and maths and ICT skills Wellbeing Social skills Work skills Your tutor will talk to you about how these things relate to your course and help you to set appropriate personal goals.

Health and safety How many health and safety risks can you spot? What are the risks associated with your course?

Introduction - Your tutor will now tell you about: emergency fire evacuation and first aid refreshments and toilets rules on mobile phones parking smoking regular and punctual attendance in class completing all homework to the best of your ability and on time term dates and where they can be found Moodle Optional Wellbeing questionnaire Attendance- Hillingdon Adult and Community Learning has an attendance target of 85%. Please help us to achieve this. If attendance on a qualification course is below 80%, you will not be able to enrol on another qualification course.

Surveys We ask you to complete 4 surveys during your course. These surveys show us where to improve and what impact we have made as well as telling us about your progress after you finish with us. Two of these surveys are internal and two are external and results go directly to the government. Links for these surveys are on your Moodle page. Mid-course feedback survey (Hillingdon Adult and Community Learning) Mid-course survey (Education and Skills Funding Agency) End of course survey (Ofsted) End of course survey about your progress (Hillingdon Adult and Community Learning) We may also send you a destination tracking survey by email after your course has finished.

Quality assurance and your voice – Your tutor will now tell you about: the Compliments, Comments and Complaints procedure ILPs learner involvement opportunities such as; volunteering, becoming a course rep or joining the learner council.

Course representatives and the Learner council Each class is invited to elect one course representative through whom you can direct any comments or complaints. If you have a course lasting 8 weeks or more we require you to elect a course representative. To say thank you, the course rep receives a £10 voucher off their next course once the mid course surveys are received for the whole class. Course representatives may choose to stand for our learner council. Keep an eye out for elections in November 2018! If you want to be part of a consultative body of learners who work with HACL staff to improve the Service for all learners then you could apply to be an elected member of our Learner Council. Contact Sophie Alexis our Learner Engagement Officer on salexis@hillingdon.gov.uk for more information

Course Information Course information sheet/course outline –please make sure that you read it and ask your tutor any questions that arise. Individual learning plans –to set your targets, monitor how you are progressing and enable feedback on your learning. Assessment – to clarify how your work will be assessed and what feedback you can expect to help you improve. Exam arrangements (if applicable)

Support with your learning - we will do our best to provide additional support for those learners who need it, ensuring access for all in line with our E&D policy and mission statement. This could include: English & Maths support - we have a range of classes that support you to improve your English or maths so that you can gain your main qualification. These are free to most learners taking vocational qualifications so please ask your tutor or Centre Staff for more information. Learning support - learning support can be used to support learners with additional needs to enable them to participate and achieve in learning. If you would like further information or feel you may need some support please talk to your tutor. Emotional Health and Wellbeing support- support from health professionals can be provided to those learners who score highly on the optional health and wellbeing questionnaire. If you would like further information or feel you may need some support please talk to your tutor.

Continued…. Discretionary Learning Support- (applied to learners on qualification courses and means tested benefits, 85% attendance maximum of £150 per learner, per year) is used to support learners on qualification courses with specific financial hardship to enable them to participate and achieve in learning. Bursary Fund (relevant for level 3 qualifications courses)- Bursary funding is aimed at helping learners receiving advanced learning loans, who have additional needs and/or specific hardship.

Information, advice and guidance and progression Your tutor will now tell you about : how we will help you to succeed on your course, through support, feedback and tutorials plagiarism, what it is, why not to do it and how to produce work that is of good academic standing Open learning Centre, which can provide you will extra help and support how we will support you to identify and work towards your long term goals how we will sign post you to your next steps at the end of the course the National Careers Service

Confidentiality and Data Protection All information is treated in confidence. We are, however, obliged to share some information about learners with the ESFA who fund our programme of learning opportunities and awarding organisations who issue qualifications. In cases where we judge that you or others may be at risk, we have a duty to report our concerns to the relevant person or body. HACL will ensure that all personal information supplied is held securely in accordance with data protection legislation. As a requirement of funding we have to retain other documents for set time periods including enrolment forms, attendance records, Individual Learning Plan (ILP) and qualification associated documentation. Our full Data Protection Privacy Notice, which covers information about the personal data we hold about you, how we will use it, your rights in relation to it and the safeguards that are in place to protect it, can be found online at www.hillingdon.gov.uk/adultlearning or at one of our learning centres.

Finally Please ensure you take time to read the learner handbook – available on Moodle or at our centres. We hope you enjoy your learning with us!

Icebreaker Activity Activity

Ground rules – Now with your tutor think of some ground rules that you want to set as a class, below are a few examples: Mobile phones to be switched off or put on silent during class Be on time to class Attend every session Be respectful of each other