Engage Your Customers With Kindness and Gratitude

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Presentation transcript:

Engage Your Customers With Kindness and Gratitude By David Seckman

The Science Of Gratitude

The Science of Kindness Kindness can be learned Kindness is Contagious Kindness increases Energy,The Love Hormone, Happiness, Lifespan, Pleasure

The Science of Kindness Kindness Decreases: Pain, Stress, Anxiety, Depression and Blood Pressure. Check out this fascinating video from Life Vest Inside

Gratitude Graffiti!

Gratitude Graffiti!

Build a Better World With Kindness

Throw Kindness Like Confetti!

Kindness is Blooming!

Kind Communication Why is it Necessary? Our emotions are Contagious Mirror Neurons The negativity Bias

Expressions That Create Safety You might not realize this but…. You probably already know this but….. Contrasting statements. I don’t want or intend …. I do want or intend

Effects of Writing in a Gratitude Journal

Best Practices For Writing in a Gratitude Journal Be specific Surprise Scarcity Near misses Adopted from Gratitude Works: a 21 day program for creating emotional prosperity by Dr. Robert Emmons

Tips for Making Your Gratitude Journal a Habit Do it the same day and time Have something to write with and a notebook handy. Find a time to do it when you are not rushed.

The Benefits of Practicing the Loving Kindness Meditation WELL-BEING SOCIAL CONNECTION Decreases your bias towards others SELF-LOVE IMMEDIATE & LONG-TERM IMPACT

Questions?/Stay Connected david@kindnessandgratitudeeveryday.com Connect with me on Facebook search kindness and gratitude everyday Visit my webpage at: www.kindnessandgratitudeeveryday.com