Wholesale Distribution & Services Business challenge Rapid growth brought major changes to data center distributor TIM. To support further expansion and boost flexibility, the company wanted to standardize processes and simplify onboarding of new staff. Transformation By choosing the cloud-based, user- friendly IBM® Blueworks™ Live solution, TIM gained the capabilities to capture and manage processes collaboratively across all departments. “IBM Blueworks Live is a crucial enabler for future business growth.” —Christian Franzen, Team Leader Sales Backoffice and Process Management, TIM AG Christian Franzen Team Leader Sales Backoffice and Process Management TIM AG Business benefits: 50% less time required to onboard new staff, boosting productivity Improves efficiency across all departments with standardized workflows Simplifies continuous improvement and supports future expansion TIM AG Unlocking new levels of employee productivity with collaborative process management Solution components IBM® Blueworks™ Live Client Name TIM AG Company Background TIM AG is a leading value-added distributor for data center solutions in the German-speaking region, headquartered in Wiesbaden, Germany. Employing over 160 people, the company provides a comprehensive range of products and services including all-in-one solutions to IT service providers. Business challenge Rapid growth brought major changes to data center distributor TIM. To support further expansion and boost flexibility, the company wanted to standardize processes and simplify onboarding of new staff. The benefit Time taken to onboard new staff is halved, significantly boosting employee productivity. By supporting standardized, adaptable workflows, the solution drives further planned growth. Pull Quote “IBM Blueworks Live is a crucial enabler for future business growth.” —Christian Franzen, Team Leader Sales Backoffice and Process Management, TIM AG Solution components IBM® Blueworks™ Live Case study Link http://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&htmlfid=STC12345USEN&attachment=STC12345USEN.PDF TIM AG is a leading value-added distributor for data center solutions in the German-speaking region, headquartered in Wiesbaden, Germany. Employing over 160 people, the company provides a comprehensive range of products and services including all-in-one solutions to IT service providers. Share this