Assessment Training Coaching Certification

DEFINING STAR PERFORMERS Intellectual Capacity (IQ) Technical Skills Emotional Intelligence is the Essential Skill of the 21st Century Emotional Intelligence (EI)

IHHP BENCHMARK DATA Our study of 12,000 Top 10%: Were not perfect, just executed 3 key behaviors under pressure: Freely admit a mistake Air grievances skillfully (Last 8%) Non-judgmental

YOUR DATA UnExceptional Exceptional Judgmental/Stops listening Jumps to conclusions. Stifling. Oppressive to new ideas. Impatient. Focused on criticizing. Short/terse. Dismissive of opinions A Coach, not a Bully A standard bearer for excellence, who challenges others to be their personal best and deliver their best work. Moving roadblocks to deliver results. I listen first and speak afterwards. I am empathetic, energising and I add something to the debate. Impact on People The team either shuts down, realizing the decision was pre-determined, or they become argumentative. Impact on People Inspires them to do what they may have thought impossible. When things go wrong, they look back on the experience and draw learning and strength from it Trying to show that words are still there on the left but diminished so that you can’t read them. Happy to use different way to do it – different colours, fades etc Impact on Business We don’t get to the right answer because we have too few contributors for complex topics. too few contributors for complex topics Win big deals and launch cool offerings Impact on Business Simple: we will big deals and launch cool offerings

For You: Manage Your Markers!

STOP OXYGENATE SEEK INFORMATION Is this a real or perceived threat? Is this reaction helping the bigger goals? What is my impact right now? What might their good intentions be? Do they feel heard/understood by me? What would I as an exceptional leader do?

For You: Build Myelin!

Myelination Single, Great Act Consistent, Small Acts

Myelination Single, great acts don’t grow Myelin

Myelination Only consistent, daily inputs grow Myelin

Exceptional Performance: Best Self Build Myelin on Pathways Inhibit Amygdala

Exceptional Leadership: Best Self Build Myelin on Pathways Inhibit Amygdala We are what we repeatedly do. Excellence, then, is not an act But a habit. Will Durant

Exceptional Leadership: Best Self Build Myelin on Pathways Inhibit Amygdala Last 8% Podcast Coming soon!

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