Flexible Services iNotice Board Monday April 13, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Monday April 13, 2015 Actual Trips: 302 Actual Passengers Transported: 335 Overall On Time Performance 97.35% Scheduled 52.32% Appointment Time: 100% Productivity: 1.42 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Monday April 13, 2015 Actual Trips: 638 (68%) Actual Passenger Transported: 643 Overall On Time Performance: 98.46% Scheduled: 98.59% Appointment Time: 97.33% Productivity: 4.74% 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Monday April 13, 2015 Total Trips: 940 Trip Per Hour: 3.70 Actual Passengers Transported: 978 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Monday April 13, 2015 STAR Transported: 140 - Ambulatory 195 -Wheelchair / Scooter, Etc Advantage Transported: 635- Ambulatory 8- Wheelchair / Scooter, Etc Total : 775- Ambulatory 203 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6