Vaspian for Debt Collections /A.R.M.

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Presentation transcript:

Vaspian for Debt Collections /A.R.M. Greg Schreiber (716) 961 6161 (855) VASPIAN

Vaspian Ensures Reliability, Local Support & Redundancy Carrier Grade VoIP (Private Tunneled VoIP) Vaspian Prioritizes Voice Traffic to ensure call Quality Vaspian Peers with Time Warner, Verizon and Level 3 to route traffic via fastest route Local Support Support is always Free (on-site or remote) Training is always Free Local Technician’s and Field Support Automatic Failover Solutions Vaspian offers redundancy solutions that allow Voice traffic to automatically failover to a secondary provider in the event of an internet outage Service is Free of Charge

Vaspian For Call Centers Time Zone Management Web Service Click to Call and Screen Pop Web API and Existing Integrations Local Caller ID Solutions Best In Industry Call Recording & Monitoring Tools Real Time Leaderboard to Display Phone Stats on Call Center Floor Powerful, yet Simple Call Reporting

Best in Industry Call Recording Free & Unlimited Storage and Archival for 1 Year Find any call via Quick Search or Filters Select which Extensions Get Recorded Easily Download Calls individually, by Selection or by Month Recorded in MP3 and Stereo for quality transcription

Better Live Monitoring Tools Quickly and Easily Monitor, Whisper, Barge or Steal from Vaspian Portal Alternatively, Monitor Calls from Any Phone Remotely monitor calls from Anywhere

Wallboard - Real Time Dashboard Display on a Big Screen TV or in any Browser Automatically Updates in Real Time and will Reorganize to Display Current Leader Sort By Number of Calls Received, Calls Made or Total Talk Time.

Powerful, Yet Simple Reporting

Detailed Call Reporting & Call Segmentation

Customized Reporting & Display Groups Create Customized Reporting Groups for: Teams Departments Telephone Numbers Predictive Dialer Performance Report on any group of users, call groups, queues or telephone numbers