Leaders Develop High Performing Teams… With Ongoing Feedback

Developing High Performing Teams The power behind providing employees with ongoing feedback The impact of ongoing feedback on team mates The impact of ongoing feedback on YOUR organization’s top and bottom lines. Employees will Gel as High Performing Teams Quick walk through the Feedback Process

5 ORGANIZATIONAL BARRIERS TO HIGH PERFORMING TEAMS “Employees don’t want to step on anyone’s toes” Governance by a set of theories/unwritten rules or norms Tight control over ‘keeping people in their place’-no cross functional collaboration ‘Strict routines shaped by unspoken norms-the agreed to behaviours’ ‘Tight chain of command’

Think About This… If your people don’t know their organizational “why” or aspiration how can they successfully deliver on what is expected of them? What motivates them to step out of their roles and go above and beyond the call of duty-when needed? What is the supporting structure that enables your people to be high performing?

High Performing Teams Need... Organizational Structure AND Organizational Support so they will… Do Something See Something Say Something

Ongoing Feedback Will… What they did well Areas that need improvement Identify solutions & Agreement Agree to a time when the employee will start taking action Set regular time to connect and monitor employees’ progress to ensure ongoing high performance

The Feedback Process GATHER FACTS FOLLOW THROUGH & FOLLOW-UP SEEK PERMISSION IDENTIFY SOLUTIONS& AGREE ACKNOWLEDGE FOCUS ON SPECIFIC ISSUE

CAUTION!!! After complimenting or acknowledging the person-Refrain from using the words BUT or HOWEVER

High Performing Teams Need… Management systems in place SEE SOMETHING SAY SOMETHING DO SOMETHING Ongoing coaching A Culture of high performing teams

LEADERS… What kinds of behaviours are you as leaders practicing and reinforcing for your employees? Are these behaviours conducive to developing your employees into high performing teams who are ready to excel in a digital region?

Now it’s Your Turn! This Photo by Unknown Author is licensed under CC BY-NC-ND

Our Coordinates Phyllis Reid-Jarvis, MPH, PCC, Certified MBTI Practitioner CEO Ultimate Potentials Corporation Tel: 204-229-2634 UltimatePotentials.com Email - living@ultimatepotentials.com Blog: CoachingPotentials.com Ultimate Potentials On Facebook Ultimate Potentials On LinkedIn Twitter - @UltPotentials LEADERSHIP. EXECUTIVE COACHING. TRAINING. STRATEGY. Love how you Live, Work and Play!