Day 4 – TC520 Technical Communication Systems: Understanding and Improving the Role of Information & Communication Systems (ICS) in Humanitarian Relief Systems (HRS) Professor Mark Haselkorn 14E Loew Hall 543-2577 markh@u.washington.edu http://faculty.washington.edu/markh/TC520/tc520.html Office Hours: Tues/Thurs 10–11 AM and by appointment TC 520 Class Notes 1/25—Haselkorn Winter 2005

Overview for Today Clarify conclusions from IPHR research and how we are going to use them; plan report; clarify organization and use of BB Presentation/discussion of candidate theses and major conclusions Presentation/discussion by Margaret Reynolds South Asia Relief News Timeline— “testing our conclusions” Presentations on content management strategy for Bulletin Board material Discussion of report project—organization & process TC 520 Class Notes 1/25—Haselkorn Winter 2005

Questions What are the tentative conclusions from previous IPHR research that we are building on? How will we use the Tsunami situation to “test” and discuss them? How will we organize this discussion for the report (preferably into three main categories)? How will we use the BB to support this effort? What else do we have to do this week to “launch” the report project? TC 520 Class Notes 1/25—Haselkorn Winter 2005

Homework Activity: Thesis and Major Conclusions Date: 01/19/2005, 9:48 AM Author: Mark Haselkorn Subject: Clarification of the Assignment for Week Four The assignment we discussed last night, due on January 25th, is to: (1) review information on the BB and IPHR website, (2) consider all that has been presented and discussed in class thus far, plus the Davneport reading, and (3) present (with handouts) a candidate general thesis statement for our report plus a series (3 - 5?) of major conclusions that support the thesis. Optional: consider how your thesis and major conclusions impact our effort to manage the BB content. Let me know if you have any questions. TC 520 Class Notes 1/25—Haselkorn Winter 2005

BB Use—as of 10 AM, 1/25 Participants Username UW NetID Last Name First Name Pseudonym Total Messages Average per Day First Message Last Message New Messages vs. replies Activity Rating ario true JAFARZADEH ARIO N/A 5 0.2 01/06/2005, 13:43 01/18/2005, 17:19 1 6.0% atorence Torrence Anthony 14 0.7 01/09/2005, 19:45 01/24/2005, 20:55 8 16.7% ccoward Coward Christopher 0.0 01/06/2005, 13:31 1.2% cpklein Klein Colin 12 0.6 01/05/2005, 9:29 01/24/2005, 17:11 14.3% kovarik KOVARIK LORI E 11 0.5 01/05/2005, 12:12 01/17/2005, 21:33 13.1% lappy Lappenbusch Steve 01/25/2005, 8:18 lbejan Bejan Lusitania L 01/17/2005, 12:44 ltmderro DERRO LORNA M 10 01/09/2005, 22:10 01/23/2005, 14:35 2 11.9% markh Haselkorn Mark 22 1.0 01/04/2005, 13:37 01/25/2005, 9:03 26.2% troyhilt Hilton Troy Edward 7 0.3 01/09/2005, 19:28 01/17/2005, 20:47 8.3%

What are we going to do? Write a report: For stakeholders in the humanitarian relief “industry,” particularly groups like UNOCHA, USAID, and NGO administrators Integrating our perspective on ICS with previous results from four IPHR research projects and our investigation of the current crisis in South Asia Present in class on March 8th (invited guests?) and submit written reports March 14th Publish on IPHR website TC 520 Class Notes—Haselkorn Winter 2005

Upcoming Assignments For 2/1 For 2/8, 2/15 & 2/22 Present a detailed plan for our report (in-class presentation with handouts/BB post); propose in-class team activity for 2/8 For 2/8, 2/15 & 2/22 Prepare for in-class team activity of the following week and propose activity for the next week 2/15 present progress reports and incorporate feedback

What is the overall class plan (revised)? Jan. 11 – Develop a theoretical perspective on systems in general and EISS systems in particular Jan. 18 – Develop an understanding of HR system issues and the role of TC systems Jan. 25 –Gain an understanding of the IPHR research conducted thus far and how we are going to use it Feb. 1 – Articulate what we are learning about HR and TC systems from the South Asia relief efforts/plan report/form teams Feb. 8 – Conduct team activities focused on report sections Feb. 15 – Present team progress reports/feedback Feb. 22 – Conduct team activities focused on report sections March 1 – Explore the integration of systems theory, TC systems, HR systems, and the South Asia relief situation/ Practice presentations March 8 – Give oral presentation March 14 – Hand in reports Continually -- Absorb all relevant background information you can. Bring to the attention of the class any resource material that can help us accomplish our goals. Post a minimum of three times per week to BB. TC 520 Class Notes 1/25—Haselkorn Winter 2005