Co-Chairs Beverley Latania and Tricia Pereira Monday 29th April 2019

The Care We Want? Q – what does this mean? From who's view point? As social workers, focusing on social work. Our services should be based on our principles and values. Organisations should be clear what the point of the service is. For social care that means putting the rights of individuals and their carers at the heart of everything we do. Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

HCPC: The standards of proficiency for social workers in England Be able to undertake assessments of risk, need and capacity and respond appropriately Understand the need to promote the best interests of service users and carers at all times Recognise that relationships with service users and carers should be based on respect and honesty Understand how communication skills affect the assessment of and engagement with service users and carers HCPC – standards to what social workers must meet in their day to day work. Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

SW Core Values: Willingness to help Social justice Respect for humanity Kindness Integrity Maintaining relationships Non judgemental National Association of Social Workers (NASW) Code of Ethics for social workers Basic principles of social justice Access (greater equality of access to goods and services) Equity (overcoming unfairness caused by unequal access to economic resources and power) Rights (equal effective legal, industrial and political rights) Participation (expanded opportunities for real participation in the decisions which govern their lives). Respect for Humanity - "I want to go the extra mile but my boss keeps bringing me back". Do you give your employees the opportunity to reach their full potential? Integrity – Honest, I don’t know, keep promises, take responsibility, lead by example. Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

It all starts from having excellent Social Work Leadership! Social purpose • Co-production • Innovation • Improvement • Integration • Risk and responsibility Social Purpose – Ensuring that what leaders in adult social care do is what they care about. This means leaders understanding their community and its citizens and being able to respond speedily. A social purpose is one that is shared and gives meaning to ‘why’ we do things. People, families, organisations and communities all need purpose. It can be said that it is a leader’s job to serve that purpose. Co-production – Leaders in adult social care being able to demonstrate that the voices and choices of citizens have led to user-controlled and personal services. Leaders being willing to give power up, and to be able to draw on the experiences, skills and abilities of people in the community to create services together that are fit for purpose. Actions that are co-operative and collaborative, distributing power to where it has greatest benefit. Co-production will mean different things to different people. Innovation – Connecting people and ideas to make more of what we do in adult social care. Having leaders who are curious, know how to learn quickly, nurture talent and can discover and share what works flexibly and freely. Harnesses people’s shared social purpose to enable them to make a creative contribution. This means turning values into better service experiences and improved quality of practice for people through focused leadership activity. Openness with performance, financial and workforce data and information. Leaders know how to create ways of working where every person keeps on trying to do things better and better (even if it doesn’t work the first time!) Integration – Building strong links with other sectors and people in the community, to make sure that bridges are in place between adult social care, health and housing in particular, so that people are not at risk of falling between the gaps. Through co-ordination, collaboration and co-operation - means fostering leaders with partnership and networking skills who can operate in multi-disciplinary and multi-professional arenas. Risk and Responsibility – Balancing the potential benefits of risk-taking with the potential harms through understanding and applying law, regulation and codes of practice to fulfil the duty of care and exercise power imaginatively but defensibly. Leaders must be confident in understanding of the world of social work/care and its framework of law and guidance. If leaders are able to explain why they are doing something and what they are seeking to achieve, then more often than not, the desired outcomes can be made possible. Both citizen and carers are clear about how decisions should be made, although acknowledging that sometimes leaders have to exercise professional judgement. Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

The Care We Want? In your Local Authority, how many pages does your Care Act Assessment contain? How long does the Care Act Assessment take to type up/add to the customer’s record? Ask the Q again to point out to attendees to think about their own areas , makes the presentation more personal and direct. Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

Social Workers tell us…. There are too many pages Documents often repeats itself It constricting - Not able to give the answer one wishes Not strength based – normally looking what the person cannot do. These are statements heard across different LA’s and mentioned in PSW Meetings Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

Recommendations The Care Act states: Focus the assessment on the person’s needs and how they impact on their wellbeing, and the outcomes they want to achieve AND Involve the person in the assessment and, where appropriate, their carer or someone else they nominate Get back to basics! If your SW’s are complaining they are unable to uphold their values due to the increasing demands from paperwork or They are spending more time sitting at a desk rather then out visiting customers and carers, You need to evaluate or review what you are trying to achieve. The Care Act states: Focus the assessment on the person’s needs and how they impact on their wellbeing, and the outcomes they want to achieve AND Involve the person in the assessment and, where appropriate, their carer or someone else they nominate Twitter - @AdultPSWNetwork Facebook – Adult PSW Network

“People will forget what you said. They will forget what you did “People will forget what you said. They will forget what you did. But they will never forget how you made them feel.” Maya Angelou Quote as a reminder to highlight as social workers and social care organisations, we are in place to support citizens to maintain their independence as possible Twitter - @AdultPSWNetwork Facebook – Adult PSW Network