“Free scheme designed to improve the visitor experience ”

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Presentation transcript:

“Free scheme designed to improve the visitor experience ”

How? Online Interactive Training Modules with Quizzes Online Resources Learning Journeys Workshops to Communicate, Share Best Practice & Encourage Partnership Working

Why? For You For Your Business Deepen local knowledge of the area Part of staff induction programme Add to your CV Help boost our local economy Share best practise Help with staff motivation / retention Provide added value to your visitors Help increase visitor spend / length of stay Be part of a shared interest group Help increase loyalty / repeat visits Develop new partnerships PR opportunities ‘Love your Local’ Responsible tourism

Who? Work in tourism Work with visitors Live in the area Study in the area

Mandatory Training Modules Other Training Modules Welcome to Denbighshire Walking Denbighshire Towns & City Cycling History & Heritage Welsh Language & Culture Arts Food & Drink Clwydian Range & Dee Valley Area Outstanding Natural Beauty Pontcysyllte Aqueduct and Canal World Heritage Site

Levels Number of Modules Bronze Complete 3 modules - Welcome to Denbighshire Denbighshire Towns & City Plus 1 other Silver Complete 6 modules Gold Complete 7+ modules

Date Outcome December 2019 100+ Denbighshire Tourism Ambassadors June – December Finalise 10 Modules Marketing & Promotion / Learning Journeys June Soft Launch April – June Testing of Initial 6 modules / Website March – April Translation & Proofing Phase March Finalise first 6 modules, website, promotional materials

www.llysgennadsirddinbych.cymru www.denbighshireambassador.wales Show Film