Clinical Health Advocacy Second Opinion Services Expert guidance to the right in-network physicians for in-person and remote second opinions, using our Perfect MatchSM Provider Locator service Unlimited access to (and support from) Health Advocate’s clinical team Clinical care coordination including collaborating with physicians, preparing members for visits, prior authorizations and pre-visit testing Seamless member experience for all healthcare-related issues and challenges, including clarifying conditions/ treatments and resolving claims and other administrative issues

Expert Medical Opinion Program Key Differentiators Includes all features provided under Health Advocacy PLUS: Post-appointment follow up and ongoing clinical treatment decision support Customized “advice” for members with high-cost conditions Cost of standard number of remote second opinions included in program fee Enhanced reporting on outcomes, ROI and medical cost savings Accommodates incentivized (or required) utilization for designated procedures Mailing and raffle to promote employee registration on the Health Advocate member website