The 3 Most Important KPIs for Contract Managers and Contract Administrators The big data revolution has changed business forever. But, today the most successful businesses aren’t necessarily the ones who collect the most data, but the ones that know what data to focus on.

WHY YOU SHOULD LIMIT YOUR FOCUS Management guru famously said, “You can’t manage what you can’t measure.” But, today we can measure everything. You don’t have the bandwidth to manage everything that you have metrics for.

CONTRACTING LIFECYCLE How long does it take your organization to move from proposal to signed contract? The longer this process takes, the bigger problems you have. Monitoring the KPI will help you become more efficient.

CONTRACT OBLIGATIONS PERFORMANCE Contracts are only valuable when both sides are fulfilling their obligations. This KPI will tell you if milestones are being missed. The core of your job as a contract manager is to make sure that the company is meeting its obligations. This KPI will tell you at a glance how you are doing.

ANNUALIZED CONTRACT VALUE The third critical contract performance KPI is the annualized contract value (ACV). This KPI allows you to get a sense for the revenues and cash flow of the firm. It also allows you to see if your business is making good use of contract renewals or if you have an issue with excessive churn.

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