PolyAnalyst™ text mining tool Allstate Insurance example Sergei Ananyan Megaputer Intelligence (812) 330-0110 sananyan@megaputer.com

PolyAnalyst Overview

PolyAnalyst™ text mining tool Knowledge discovery tool for business users Easy-to-understand actionable results Data Overload Useful Knowledge PolyAnalyst TM

Text Mining with PolyAnalyst Generating Reports Data Analyst Collecting & Storing Data Automated Text Analysis Decision Maker

Capabilities of PolyAnalyst Unlocks value hidden in massive volumes of data and text Solves many typical text analysis tasks: Categorization Clustering Taxonomy building Entity extraction Natural language search Multi-dimensional reporting Visual link analysis Enterprise level scalability Visual creation of analysis scenarios Interactive visualization and drill-down Executive reports

PolyAnalyst extra features In addition, PolyAnalyst offers the following features: Automated spelling correction Negation detection Sentiment analysis Words and patterns search Ability to discover unexpected issues Dictionary editor for synonyms, abbreviations and stop-words

Handled Business Tasks Survey data analysis Call Center data analysis Repair notes analysis Incident report analysis Claims notes analysis E-mail target routing Competitive intelligence Fraud detection Intellectual property research

PolyAnalyst application domains Government Insurance Financial High Tech Consumer Products Manufacturing

Step 1. Data Analysis

PolyAnalyst Data Analysis Scenarios

Data Loading and Integration Import the data for analysis: any database, document collection, Internet, RSS, and mail server Merge data from different sources Unify and prepare records for analysis

Keyword Extraction Extracts keywords that comprise the investigated documents Displays all records for a selected keyword with the word highlighted

Phrase Extraction Extracts phrases and stable combinations of words

Visualization of Clusters and Patterns Provides drill-down capability to review specific cases

Entity Extraction Extracts company names, geographic locations, date stamps, currency amounts, telephones, URLs, e-mails, etc.

Document Clustering Hierarchical or binary grouping of documents Automated creation of a tentative taxonomy for categorization

Document Categorization Review the clustering results to introduce custom changes in the categorization patterns

Visualizing Categorization Results Charts support dynamic drill-downs to original documents

Advanced Search Engine Offers term proximity searches, dictionary-based searches and more

Dictionary Management Dictionaries provide the base for linguistic-based search and categorization functions, maintain lists of known and stop words Dictionary Manager allows to importing or creating domain-specific thesauri

Step 2. Reporting PolyAnalyst for Business Users

Site Manager’s Report: Food & Beverage

Site Manager’s Report: Villa Cleanliness

Benefits of Text Mining with PolyAnalyst

Benefits Extracting value from massive volumes of text Dramatic reduction in the cost of data analysis Increase in quality and speed of the analysis PolyAnalyst successfully categorizes 95% of text records PolyAnalyst provides 10,000 time better speed than manual analysis Automated monitoring of data for known problems Timely discovery of emerging issues and trends Joint analysis of text and structured data Objective and uniform data-driven analysis Delivering interactive report to decision makers

Next Steps (812) 330-0110 sananyan@megaputer.com Call or write 120 W Seventh Street, Suite 314 Bloomington, IN 47404 USA