Flexible Services iNotice Board Wednesday, February 17, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday, February 17, 2016 Actual Trips: 344 Actual Passengers Transported: 350 Overall On Time Performance: 95.6% Scheduled: 58.1% Appointment Time: 96.1% Productivity: 1.5 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday, February 17, 2016 Actual Trips: 626 (65%) Actual Passenger Transported: 630 Overall On Time Performance: 96.0% Scheduled: 95.8% Appointment Time: 97.1% Productivity: 8.16 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday, February 17, 2016 Total Trips: 970 Trip Per Hour: 5.8 Actual Passengers Transported: 980 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday, February 17, 2016 STAR Transported: 151- Ambulatory 199 -Wheelchair / Scooter, Etc Advantage Transported: 620 - Ambulatory 10 - Wheelchair / Scooter, Etc Total : 771- Ambulatory 209 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6