Integrated Disability Programs James Duff, Sr. Manager, Integrated Disability Programs

Introduction James Duff, Sr. Manager Integrated Disability Programs DART - January 2001 Background: Labor Relations Equal Employment Opportunity Support services for adults with disabilities to help prepare for, obtain, retain or advance in employment Integrated Disability Programs Staff Susan Ramirez, Leave of Absence Specialist Mark Robinson, Integrated Disability Program Project Manager

Integrated Disability Management Integrated Disability Management (IDM) is gaining more recognition as a solution that can help employers streamline disability, workers' compensation, and absence programs; improve tracking; ensure regulatory compliance; and enhance their company's productivity and bottom line. Finance Department

Workers’ Compensation Case for Integration Short Term Disability Workers’ Compensation Family Medical Leave Return to Work

Disability Management Philosophy It is our objective to minimize disability durations by creating a work environment and benefits delivery system that supports employees’ recovery and return to work. DART Board Strategic Goals: Improve Processes Manage Resources Finance Department

DART Integrated Disability Programs

DART’s Integration Journey Lost Time Programs (WC, STD, LTD, FML & RTW) 2003 Internal Audit Created workflow Centralized Claim Reporting Centralized file sharing Automated claim reporting (Workers’ Compensation) On-line claim review function and history Forms library Finance Department

DART’s Integration Journey Continues Outsourced Family Medical Leave in 2011 Integrated Employee Assistance Program 2014 Partnered with Human Capital Health & Wellness Program Established outreach to injured employees who are unable work Leveraging technology to improve processes Finance Department

Disability Management Employer’s Coalition (DMEC) The Disability Management Employer Coalition (DMEC) is committed to Providing focused education for absence management professionals Conferences to helpful tools and resources Giving employers what they need to reduce costs, minimize lost work time, and increase staff productivity. Finance Department

Advantages to Integration Advantages to integrating benefits can range from financial to operational. Financial: Direct program cost savings Reduced lost time Fewer absences Operational: Improved tracking of claims and employee absences Simplified process for you and the employee Increased overall employee satisfaction Finance Department

Summary Integrated Disability Management is not a new concept DART was an early adopter of integration Enhanced technology and services available to support employers Benefits Agency Employees Finance Department

Questions