Company Name Date By Whomever MANAGEMENT REVIEW Company Name Date By Whomever

AGENDA Opening - Purpose / Perspective / Types of Actions Quality Policy & QMS Model Results of System Audit Customer Feedback Process Performance Product Conformance Status of Preventive & Corrective Actions (Including Customer Complaints) Follow-Up Previous Management Reviews Planned Changes to QMS Improvement Recommendations Oct 21, 2003 Management Review

Opening / Purpose Top Management is to review the Quality Management System at planned intervals sufficient to ensure its continuing suitability, adequacy and effectiveness Assess opportunities for improvement and the need for changes, including the Quality Policy and Quality Objectives ISO 9001:2000 requirements Oct 21, 2003 Management Review

Perspective ISO-9001 Meet Intent Implement & Improve Quality System Quality Management System Requirements ISO-9001 Meet Intent Establish / Define Quality Manual and Procedures Implement & Improve Quality System Initiate Continuous Improvement Activity Determine Effectiveness Internal Audit Corrective & Preventive Action Management Review Oct 21, 2003 Management Review

Types of Actions Management Directives Actions that make new and/or temporary assignment of responsibilities to designated personnel and/or functions under the auspices of Top Management (New Practices) Actions that reinforce already assigned responsibilities and authorities to personnel and/or functions (Re-enforce Practices) Directives will be followed-up by the ISO Management Representative and reported during next Management Review Oct 21, 2003 Management Review

Types of Actions CAR/PAR Actions Corrective Actions that involve changing processes and/or documented procedures to eliminate causes to known nonconformances Preventive Actions that involve changing processes and/or documented procedures to eliminate the causes of potential nonconformities in order to prevent their occurrence Oct 21, 2003 Management Review

Quality Policy Your QP Here Oct 21, 2003 Management Review

QSM Model Oct 21, 2003 Management Review

Audit of Quality Management System Results & Evaluation Oct 21, 2003 Management Review

Customer Feedback Oct 21, 2003 Management Review

Process Performance Oct 21, 2003 Management Review

Product Conformance Oct 21, 2003 Management Review

Status of Corrective & Preventive Actions Oct 21, 2003 Management Review

Follow-Up Previous Management Reviews As indicated in the Registrar’s finding, Management Team Meetings have been held which included quality system issues, but the Management Review requirements of 2000 have not been fully incorporated. Management Team Meetings Management Reviews Corrected with this MR Oct 21, 2003 Management Review

Planned Changes to QMS Oct 21, 2003 Management Review

QMS Improvement Recommendations Oct 21, 2003 Management Review

Suitability & Effectiveness Is it the consensus of Top Management that the current Quality System as presented during this Management Review has been found effective, and with the incorporation of the established Management Actions and/or Directives shall be suitable for ensuring compliance to ISO 9001 requirements and Our Quality Policy and Objectives? Oct 21, 2003 Management Review