Data & Software Support – Why you probably don’t know us!

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Presentation transcript:

Data & Software Support – Why you probably don’t know us! Julia Steinecker Director Data & Software Support EMEA

Your MapInfo Software Support Team. Between us, we have over 40 years MapInfo experience… Pitney Bowes | MapInfo User Group UK

Knowledge Articles. Internet search engines Knowledge Communities Client Portal Pitney Bowes | MapInfo User Group UK

Knowledge Articles. 14,000+ knowledge articles globally QA initiative from June 2017 - ongoing KB Articles searchable on any internet search engine Knowledge videos now integrated Pitney Bowes | MapInfo User Group UK

Knowledge Videos. Convert existing knowledge articles into videos. Knowledge articles are selected based on: 1) The number of public views 2) Number of cases the articles are attached to Published on our PB YouTube Channels. Pitney Bowes | MapInfo User Group UK

MapInfo Software Support – We’re happy to help. Software Support: +44800 840 0001 (UK) software.support@pb.com clientservice-PBS@pb.com Support Manager: Justin Tate +44 7872 156436 justin.tate@pb.com Pitney Bowes | MapInfo User Group UK