WORK-RELATED STRESS AND BURNOUT CHAPTER 13 WORK-RELATED STRESS AND BURNOUT
Effects of Stress Alarm Resistance Exhaustion
Effects of Stress Stress assessed in 4 levels Environmental Sociological Psychological Biological
Perceptions of Stress Perceptions of events and the subsequent stress responses vary considerably from person to person “Good” stress and “bad” stress
Good Stress vs. Bad Stress We exert a high level of control over the outcomes of good stresses; with bad stresses, we have little or no control We experience positive feelings when we process good stress With bad stress, negative or ambivalent feelings occur
Good Stress vs. Bad Stress Good stress helps us achieve positive goals; no desirable outcomes occur with bad stress We feel eager when anticipating the work we need to do to process our good stressors
Questions for Self-Assessment Where do I find support? Which coping methods work best for me? What tasks cause me to feel pressured? Can I reorganize, reduce, or eliminate these tasks?