Best Practices in Policy Making Fedro Zazueta Director and Professor Academic Technology Office

A policy cookbook? Mission, Vision and Strategy Policy Making Technology diffusion Sustainable funding Making it all happen

The University Mission Create, deliver and conserve knowledge

Mission Support the university community community to create better learning environments and improve educational outcome Facilitate the discovery process and improve competitiveness Enable the university community to engage external clients and friends

Vision: Technology as an enabler… An environment where usable, pervasive and ubiquitous IT resources support faculty, students and staff in the realization of the academic mission.

Strategy Comprehensive Institutional level Broad representation Strategic plan

Policy Policy n p/ policies a course or principle of action adopted or proposed by a government, party, organization, business or individual.

The Policy Life-cycle (Hamilton, 2004)

The Policy Breach (Tsekos, 2003)

The Problem of Adoption Increased awareness that leads to conduct changes

Funding Technology has relatively short life cycles Funding must be sustainable Accessibility is seldom adequately funded

Focus points Have a seat at The Table Participate in the institutional strategic planning process Establish mechanisms that address the policy breach Develop policy in a coherent, proactive manner

Make usability a primary design point to ensure recurring funding Focus points Make usability a primary design point to ensure recurring funding Take advantage of short technology life-cycles to introduce change Increase staff awareness and competence Heartbeat Training Provide funding

Focus Points Follow through the policy life-cycle

Tactics vs. Strategy

Adoption Rate