FORGING PARTNERSHIPS IN THE CONTINUUM OF CARE

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Presentation transcript:

FORGING PARTNERSHIPS IN THE CONTINUUM OF CARE Lorraine Estep, MSW, LSW Community Liaison to PowerBack Willow Grove and Rydal Park Skilled Nursing

Helping the patient navigate the Continuum

ASSISTING OUR PATIENT WITH TRANSITIONS

Community Liaison Role Accept Referral for Home Care, Palliative, or Hospice Review charts Meet patient; Contact family, Caregivers Confirm demographics, PCP, D/C plan, educate on Home Care services Send referral to Central Intake Department Contact PCP, arrange mobile lab, obtain needed orders, work with SNF transition care team

Adjusting involvement to each patient Minimal Navigation: - Prepared - Educated - No obstacles

Complex Navigation: - Noncompliance - Significant obstacles - Life style changing event

Avoiding disruption to patient’s recovery plan - education - communication - collaboration

Outcome: -Patient returns home -care needs are met -patient is successful