Tecnologías de Información y eBusiness

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Tecnologías de Información y eBusiness SISTEMAS DE INFORMACIÓN Y ESTRATEGIA EMPRESARIAL, REDISEÑO. IMPLEMENTACIÓN DE SISTEMAS DE INFORMACIÓN Tecnologías de Información y eBusiness VICTOR ALARCÓN R.

TIPOS DE SISTEMAS DE INFORMACIÓN VICTOR ALARCÓN R.

TIPOS CONCRETOS DE SI Sales and Marketing Human Resources TYPES OF SYSTEMS Strategic-Level Systems 5-year sales trend forecasting 5-year operating plan 5-year budget forecasting Personnel Planning Profit Planning Executive Support Systems (ESS) Management-Level Systems Management Information Sistems (MIS) Capital investment analysis Sales management Inventory control Annual Budgeting Relocation analysis Decision-Support Systems (DSS) Sales region analysis Production scheduling Cost analysis Pricing/profitability analysis Contract cost analysis Knowledge-Level Systems Knowledge Work Systems (KWS) Engineering workstations Graphics workstations Managerial workstations Office Systems Document imaging Word processing Electronics calendars Operational-Level Systems Machine control Securities trading Payroll Compensation Order tracking Transaction Processing Systems (TPS) Plant scheduling Accounts payable Training & development Order processing Cash management Material movement control Accounts receivable Employee record keeping Sales and Marketing Human Resources Manufacturing Finance Accounting VICTOR ALARCÓN R.

RELACIÓN DE LOS SISTEMAS: INTERACCIÓN Executive support systems (ESS) Management systems (MIS) Management systems (DSS) Knowledge systems (KWS and Office systems) Transaction processing systems (TPS) VICTOR ALARCÓN R.

SISTEMA DE INFORMACIÓN GERENCIAL (MIS) Consolidated Consumer Products Corporation Sales by Product and Sales Region: 2013 PRODUCT CODE PRODUCT DESCRIPTION SALES REGION ACTUAL SALES PLANNED ACTUAL VS. PLANNED 4469 Carpet Cleaner Northeast South Midwest West 4,066,700 3,778,112 4,867,001 4,003,440 4,800,000 3,750,000 4,600,000 4,400,000 0.85 1.01 1.06 0.91 TOTAL 17,550,000 16,715,253 0.95 5674 Room Freshener Northeast South Midwest West 3,676,700 5,608,112 4,711,001 4,563,440 3,900,000 4,700,000 4,200,000 4,900,000 0.94 1.19 1.12 0.93 TOTAL 18,559,253 17,700,000 1.05 VICTOR ALARCÓN R.

ETAPAS DE LA TOMA DE DECISIONES Is there a problem? Intelligence What are the alternatives? Design Which should you choose? Choice Is the choice working? Implementation VICTOR ALARCÓN R.