Welcome to Boston University!

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Presentation transcript:

Welcome to Boston University!

Boston University Office of the Ombuds Francine Montemurro Boston University Ombuds fmonte@bu.edu Adam Barak Kleinberger Associate Ombuds abklein@bu.edu www.bu.edu/ombuds 930 Commonwealth Ave (Charles River Campus) 617-358-5960 818 Fuller (Medical Campus) 617-358-7645

What’s an Ombuds?

Can help you manage conflict and develop solutions using collaborative problem-solving approaches

“Thought Partner”

A safe place for confidential off-the-record conversations

When might you contact us? (617) 358-5960 ombuds@bu.edu

When might you contact us? Issue is sensitive Confidentiality is important The stakes are high (or seem high) You are not sure what to do

When might you contact us? Managing conflict Career progression Climate or work or academic environment Research or academic integrity Fairness and respect Managing and having a difficult conversation Need help but don’t know whom to ask

What to expect Listen to you, understand the situation Help develop options for managing conflict & problems Coach for a difficult conversation Access policies and procedures Identify other University resources Help identify underlying causes of conflict

Fundamental Principles of Practice Confidentiality Neutrality Independence Informality

Questions?

Boston University Office of the Ombuds Francine Montemurro Boston University Ombuds fmonte@bu.edu Adam Barak Kleinberger Associate Ombuds abklein@bu.edu www.bu.edu/ombuds 930 Commonwealth Ave (Charles River Campus) 617-358-5960 818 Fuller (Medical Campus) 617-358-7645