IQS Training Suppliers

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Presentation transcript:

IQS Training Suppliers Date: 6 - Aug – 2019 webinar will start at 9.00am (US East)/15.00 (Central EU)

Can you hear me and see my screen ? Type yes or no in the chat box please YFAI All Rights Reserved

Agenda Introduction Processes Resources YFAI - IQS Solution Overview Common Reports: Supplier Scorecard and Issue Summary Processes Supplier Material Rejection Report (SMRR) Discrepant Material Report (DMR) Supplier Chargeback (SCB) Corrective Action (CAPA) Certificates upload YFAI All Rights Reserved

Introduction YFAI All Rights Reserved

Resources Resources IQS Support Center YFAI Supplier Portal / Manual YFAI All Rights Reserved

YFAI - IQS Solution Overview Task Assigned Email Sent No login required Realtime Reports Responses Updated in YFAI System Link to Web Form Review Task and Submit Response(s) YFAI All Rights Reserved

Common Reports Issue Summary Report 8D Summary Report Summary information: Who, where, what, etc Problem statement Evidence/attachments 8D Summary Report Summary of CAPA progress Supplier Scorecard Parent Suppliers Performance Child Location Rollup Child Location Performance Commercial – YFAI Strategy Based Child Suppliers Materials Quality Capabilities YFAI All Rights Reserved

Common Reports – Issue Summary YFAI All Rights Reserved

Common Reports - 8D YFAI All Rights Reserved

Common Reports - Scorecard YFAI All Rights Reserved

Common Reports – Automatic Monthly Scorecard Email YFAI All Rights Reserved

Supplier Material Rejection Report (SMRR) YFAI All Rights Reserved

Supplier Material Rejection Report (SMRR) SMRR Assigned to your company Email: Notification Sent Email: Corrective Action Request Email: Request for RMA* Email: SMRR Closed Review the Issue Summary Refer to CAPA Response Response Form YFAI Review and Clarify Review your Scorecard Request Clarification Supplier Response (Return, Scrap, Rework) SMRR Closed * RMA – Return Merchandise Authorization YFAI All Rights Reserved

Supplier Material Rejection Report (SMRR) YFAI All Rights Reserved

Supplier Material Rejection Report (SMRR) Demo YFAI All Rights Reserved

Discrepant Material Report (DMR) YFAI All Rights Reserved

Discrepant Material Report (DMR) DMR Assigned to your company Email: Notification Email Sent YFAI Modify and Notify YFAI Dispute Accepted Email: Corrective Action Request Web Form Email DMR Dispute Cancelled Cancel DMR YFAI Dispute Accepted Refer to CAPA Response Review Issue Summary Email: DMR Closure Notification Email: Dispute Rejected YFAI Review Dispute Review your Scorecard No response required if DMR accepted Close DMR 48 hours Dispute Form YFAI All Rights Reserved

Discrepant Material Report (DMR) YFAI All Rights Reserved

Discrepant Material Report (DMR) Demo YFAI All Rights Reserved

Supplier Chargeback (SCB) YFAI All Rights Reserved

Supplier Chargeback (SCB) SCB Assigned to your company Email: Notification Sent Email: SCB Notification YFAI Disagree / Modify YFAI Agree Review Issue Summary YFAI Response Review Cancel SCB Review your Scorecard Reject Response Form Accept Close SCB YFAI All Rights Reserved

Supplier Chargeback (SCB) YFAI All Rights Reserved

Supplier Chargeback (SCB) Demo YFAI All Rights Reserved

Corrective Action (CAPA) YFAI All Rights Reserved

Corrective Action (CAPA) CAPA Assigned to your company Email: Containment Request Email: 8D Plan Request Email: 8D Implementation Request Email: 8D Validation Request YFAI Reject YFAI Reject YFAI Reject Containment Form 8D Plan Form 8D Implementation Form 8D Validation Form YFAI Accept YFAI Accept YFAI Accept YFAI: 8D Closed YFAI All Rights Reserved

Corrective Action (CAPA) YFAI All Rights Reserved

Corrective Action (CAPA) Demo YFAI All Rights Reserved

Certificate Upload YFAI All Rights Reserved

Certificate/Survey Upload YFAI All Rights Reserved

Certificate Upload Demo YFAI All Rights Reserved

Session Concluded Thank you for attending! YFAI All Rights Reserved