Diversity in Organizations Chapter 2 Diversity in Organizations

Learning Objectives Describe the two major forms of workforce diversity. Identify the key biographical characteristics and describe how they are relevant to OB. Recognize stereotypes and understand how they function in organizational settings. Define intellectual ability and demonstrate its relevance to OB. Contrast intellectual from physical ability. Describe how organizations manage diversity effectively.

Diversity What is Workforce Diversity? Differences between workforce due to ……………………………etc. Levels of Diversity Surface-Level Diversity Deep-Level Diversity

Diversity What is Discrimination? Note differences between things which in it self isn’t necessarily bad. Forms of Discrimination? Discrimination policies and practices – sexual harassment – intimidation – mockery and insults – exclusion – incivility …………….etc. Why diversity management is important?

Biographical Characteristics Personal Characteristics Age Gender / Sex Race and Ethnicity Disability Other Biographical Characteristics Tenure Religion Sexual orientation and gender identity

Ability Ability An individual’s capacity to perform the various tasks in a job Types of Ability Intellectual Abilities Physical Abilities

Dimensions of Intellectual Ability The capacity to do mental activities such as; thinking, reasoning, and problem solving Dimensions of Intellectual Ability Number Aptitude - Verbal Comprehension - Perceptual Speed - Inductive Reasoning - Deductive Reasoning - Spatial Visualization - Memory

Ability Physical Ability The capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics. Dimensions of Physical Ability Strength Factors (Dynamic strength - Trunk strength - Static strength - Explosive strength) Flexibility Factors (Extent flexibility - Dynamic flexibility) Other Factors (Body coordination – Balance – Stamina)

Implementing Diversity Management Strategies The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others. Attract Diverse Employees Select Develop Retain

Implementing Diversity Management Strategies Diversity in Groups Diverse Groups Vs. Homogenous Groups Effective Diversity Programs Foster the Skills and Abilities of All Workers Teach the Market Advantages Teach Legal Framework