PRESENTED BY THE ACTING DG: Dr. SM GULUBE PRESENTATION TO THE PCD&MV 1st QUARTERLY PERFORMANCE PRELIMINARY REPORT FOR THE PERIOD ENDING 30 JUNE 2016 PRESENTED BY THE ACTING DG: Dr. SM GULUBE Together We Move South Africa Forward

Together We Move South Africa Forward Presentation outline Departmental Mandate Approved Budget Programme Structure Performance on Financial Information Explanatory summary on the Financial Performance Spend Mitigating Actions Spend monitor – Key Benefits Overall 1st Quarterly Performance Analysis Performance against set targets per Programme Programme 1: Administration Programme 2: Socio-Economic Support (SES) Programme 3: Empowerment and Stakeholder Management (ESM) Overview of Performance on HR Targets and Compliance Explanatory summary on the Organizational Employee Establishment Conclusion Together We Move South Africa Forward

Together We Move South Africa Forward Departmental Mandate Legislative mandate derived from the Military Veterans Act 18 of 2011: To provide national policy and standards on socio-economic support to military veterans and their dependants, including benefits and entitlements to help realise a dignified, unified, empowered and self-sufficient community of military veterans. Together We Move South Africa Forward

Approved Budget Programme Structure Sub-Programmes 1. Administration Management Corporate Services Financial Administration Internal Audit Strategic Planning, Policy Development, Monitoring and Evaluation Office Accommodation 2. Socio-Economic Support (SES) Database and Benefits management Health-care and Well being services Socio-Economic Support Management 3. Empowerment and Stakeholder Management (ESM) Provincial Offices and Stakeholder Relations Empowerment and Skills Development Heritage, Memorials, Burials and Honours Together We Move South Africa Forward

Explanatory Summary on the Financial Performance The department spent R91.2 million of the total quarter 1 projected spend of R135.2m. During Q1 there was a rollout of benefits such as Social Relief of Distress (SRD), Burial Support, Housing, Health and Wellness and Education Support. The technical team on housing, consisting of both DMV and DHS, was established and the plans are underway to deliver on this benefit. Together We Move South Africa Forward

Spend Mitigating Actions Finalisation of Service Level Agreement with ARMSCOR to: Mitigate the risk of being 100% dependant on DHS for housing delivery by appointing ARMSCOR as an implementing agent Use the services of ARMSCOR as an implementing agent to source the counselling services Use the services of ARMSCOR as when required to deliver on all other benefits, should DMV be encountering challenges Finalisation of Service Level Agreement with Edu loan to drive Education Support Social Relief of Distress rolled out effective May 2016, with 1473 beneficiaries as at Q1 – Budget to be monitored as this benefit receives popularity Together We Move South Africa Forward

Spend Monitor – Key Benefits Actual Spend Budget Available budget %Spend Socio-Economic Support Services Compensation for Injuries   5 568 0% Military Veterans Pension 25 600 Social Relief of Distress 1 768 16 800 15 032 11% Education Support 24 018 26 400 2 382 91% Healthcare Support 2 682 50 000 47 318 5% Housing Support 7 427 137 859 130 432 Sub-total SES 35 895 262 227 226 332 14% Empowerment and Stakeholder Management Skills Development 2 909 66 175 63 266 4% Burial Support 2 610 4 871 2 261 54% Sub-total ESM 5 519 71 046 65 527 8% Total Benefits 41 414 333 273 291 859 12% Rollout of SES benefits such as Social Relief of Distress, Education Support, Health-Care Support and Housing has commenced. However, Housing Support, MV Pensions and Compensation for Injuries are tracking behind due to the dependency issue. In ESM, Burial Support is tracking ahead of target whilst skills Development spend was tracking. Plans are in place to fast-track Skills Development benefit.

Performance on Financial Information (1) Table 1: Budget Expenditure trend per programme Administration branch spend vs projected budget is marginally inline mainly driven the fixed nature of costs such as Employees costs, Rental of Buildings, IT Support, amongst other things Both SES and ESM tracking behind projected spend mainly due slow delivery on Housing Support, Military Pensions, Compensation for injuries and skills development

Performance on Financial Information (2) Table 2: Budget Expenditure trend per Economic Classification Compensation was ahead of projected spend mainly due to the use of contract workers. The HR strategy attempts to fill the vacant positions and reduce contract workers Goods and Services as well as Transfers and Subsidies were behind projected spend mainly due to slow delivery on benefits

PERFORMANCE AGAINST SET TARGETS AS PER PROGRAMME Together We Move South Africa Forward

Overall 1st Quarterly Performance Analysis The Department is committed to 21 performance targets areas over the quarter under review. Of the 21 targeted performance areas which the department reported on, 14 targets were achieved which constitute to 66.7% overall achievement of the targeted performance compared to the performance commitments set for the 1st quarter. As at the end of the 1st quarter, DMV spend R91.2m vs 1st quarter projected spend of R135.2m. Underneath is the comparative analysis of the non-financial performance per programme during the 1st Quarter of the 2016/17FY. Administration SES ESM Total Targets Planned 12 4 5 21 Targets achieved 9 2 3 14 Performance rating 75% 50% 60% 66.7% Departmental Performance = No. of targets achieved x 100 Total no of targets = 14 x 100 21 = 66.7% DMV recorded 66.7% during the Quarter under review.

Q1 Performance Analysis: Programme 1: Administration Planned targets Achieved targets Targets not achieved Targets 12 9 3 Performance rating 100% 75% 25% The programme planned to achieve 12 targets during the 1st quarter under review and as a result, 9 targets were achieved which constitute to 75% achievement. As at the end of the 1st quarter, Programme 1 spend R27.5m vs 1st quarter projected budget spend of R32.5m. Programme performance = No. of targets achieved x 100 Total no of targets = 9 x 100 12 = 75% DMV recorded 75% during the quarter under review Together We Move South Africa Forward

PROGRAMME 1: ADMINISTRATION PERFORMANCE INDICATORS AND TARGETS (1) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 101 Percentage of SMS Financial Disclosure forms filed with OPSC on time 100% 0% N/A  N/A   PPI: 102 DMV Planning instruments approved and submitted to NT, AGSA, DPME and Parliament on time. 1 Strategic Plan and/ or 1 APP Draft DMV Strategic Plan and/or APP developed for consultation Draft DMV APP developed for consultation PPI: 103 Quarterly reports approved and submitted to NT, AGSA, DPME and Parliament on time. 4 DMV 4th quarterly report submitted to NT, AGSA and DPME PPI: 104 Audited Annual Report approved and submitted to NT, AGSA, DPME and Parliament on time 1 Draft DMV Annual report submitted to NT, AGSA and DPME Draft DMV AR submitted to NT, AGSA and DPME   N/A PPI: 105 Approved MPAT Improvement Plan MPAT Improvement plan approved Draft MPAT Improvement Plan developed Approved MPAT Improvement Plan Consultation was delayed by KPA Managers Fast track the approval of the Improvement Plan Together We Move South Africa Forward

PROGRAMME 1: ADMINISTRATION PERFORMANCE INDICATORS AND TARGETS (2) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 106 Percentage of Communication Strategy activities implemented 50% 0% N/A   PPI: 107 Percentage of cases from the Presidential Hotline resolved 100% DMV had 01 open case as at 30 June 2016 DMV will resolve the case by providing speedy response to the military veteran PPI: 108 Number of MSP implementation reports developed 4 1 PPI: 109 Percentage of staff attended training initiatives 25% 67% 42% Together We Move South Africa Forward

PROGRAMME 1: ADMINISTRATION PERFORMANCE INDICATORS AND TARGETS (3) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 110 Percentage of signed Performance Agreement submitted to HRM 100% 74% -26% Some Performance Agreements are not signed by both parties (employee and supervisor) Awareness through workshop presentation, distribution of pamphlets and posters for PMDS will be re-implemented   PPI: 111 Percentage staffing of vacant funded posts 90% 80% 79% -1% DMV is experiencing delays in the approval of filling of vacant funded posts and adverting of the outstanding vacant posts All managers responsible for filling vacant advertised posts will be given a timeframe of the filling these posts PPI: 112 Percentage of legitimate invoices paid within 30 days of receipt 61% -29% This is mainly related to the payment of the travel agency invoices where there were delays in invoice handling and processing DMV has changed the process of invoice handling and invoice approval has been decentralised to improve the turnaround time Together We Move South Africa Forward

Q1 Performance Analysis: Programme 2: SES Q1 Performance Analysis Planned targets Achieved targets Targets not achieved Targets 4 2 Performance rating 100% 50% The programme planned to achieve four (4) targets during the first quarter and as a result two (2) targets were achieved which constitute to 50% achievement. As at the end of the 1st quarter, Programme 2 spend was R41.7m vs 1st quarter projected budget spend of R66.5m. Programme Performance = No. of targets achieved x 100 Total no of targets = 2 x 100 4 = 50% DMV recorded 50% performance during the quarter under review. Together We Move South Africa Forward

Together We Move South Africa Forward PROGRAMME 2: SES PERFORMANCE AGAINST INDICATORS AND TARGETS (1) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 201 Total number of military veterans with access to healthcare services per year 14 500 14 125 15 326 1 201 Demand driven N/A   PPI: 202 Number of deserving military veterans with decent housing per year 1 000 250 1 249 Dependency on Provincial DHS to deliver the houses for military veterans. - Improve mechanism to monitor service delivery at the provincial level. - Solicit the support of the recently established Operational Task Team to ensure that provinces provide accurate reports. PPI: 203 Average days taken to register and update personal records of military veterans on the National Military Veterans database 60 days 90 days 74.4 days 15.6 days Improved administrative processes Motivate for the urgent acquisition of an ICT solution to automate the turn-around time Together We Move South Africa Forward

Together We Move South Africa Forward PROGRAMME 2: SES PERFORMANCE AGAINST INDICATORS AND TARGETS (2) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 204 Number of bursaries provided for military veterans and their dependants per year 4 000 -  - There was no planned target for Q1 PPI: 205 Number of military veterans and their dependants who have been provided with counselling and treatment 1 500 500 350 -150 Absence of medical Assessment Panel due to litigation process Urgent conclusion of the litigation process   Together We Move South Africa Forward

Q2 Performance Analysis: Programme 3: ESM Q1 Performance Analysis Planned targets Achieved targets Targets not achieved Targets 5 3 2 Performance rating 100% 60% 40% The programme planned to achieve five (5) targets during the 1st quarter and as a result three (3) targets were achieved which constitute to 60% achievement. As at the end of the 1st quarter, Programme 3 spend R21.9m vs 1st quarter projected budget spend of R36.2m. Programme performance = No. of targets achieved x 100 Total no of targets = 3 x 100 5 = 60% DMV recorded 60% performance during the quarter under review. Together We Move South Africa Forward

PROGRAMME 3: ESM PERFORMANCE AGAINST INDICATORS AND TARGETS (1) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 301 Number of private sector companies and organs of state in partnership with the Department of Military veterans per year 60 15 -15  Slow process in the approval of SLAs and MOU  Discussions to be enhanced for fast-tracking the finalisation of the MOUs and SLAs   PPI: 302 Number of deserving military veterans with access for training and skills development per year 3 500 800 823 23 N/A PPI: 303 Number of military veterans business entities supported per year 100 30 37 7 Together We Move South Africa Forward

PROGRAMME 3: ESM PERFORMANCE AGAINST INDICATORS AND TARGETS (2) PPI Performance Indicator as per APP Target for 2014 as per Annual Performance Plan (APP) 1st Quarter Target as per APP 1st Quarter preliminary output Deviation Reason for Deviation Corrective Action Overall progress of indicator (Green, Amber or Red) PPI: 304 Number of agreements established at continental and international levels per year 30 5 -5  The DMV has not yet established an International Relations function Continuous engagements with DIRCO to set up system for engagement with other countries that have Military Veterans programmes are on progress.   PPI: 305 Number of military veterans’ families provided with burial support per year 200 50 124 74 Target was overachieved due to high demand for burial support The benefit is demand driven PPI: 306 Number of military veterans memorial sites erected per year 2 - There was no planned target for Q1 Together We Move South Africa Forward

OVERVIEW OF PERFORMANCE ON HR TARGETS AND COMPLIANCE DMV Establishment per salary level Salary Level No. of posts on approved No. of funded posts No. of permanent posts filled No. of vacant posts before collapsing posts No. of permanent posts collapsed Additional posts after collapsing Total number of posts filled after collapsing Total number of vacant posts vacant after post collapsing 1 – _ 2 3 - 4 5 8 6 27 9 11 17 7 24 12 15 10 20 26 47 45 13 18 14 16 Total 169 133 36 28 Together We Move South Africa Forward

EXPLANATORY SUMMARY ON THE ORGANIZATIONAL EMPLOYEE ESTABLISHMENT The Department had filled a total of 133 permanent posts of which 36 posts are vacant and putting the department at a vacancy rate of 22%. Additional 78 contract workers and 26 learnerships and internship programme have been placed within Planning, Monitoring and Evaluation, Internal Audit and Service Delivery Branches. The administrative posts at Provincial Offices are not yet filled due to lack of office accommodation. It was recommended that some of the post be collapsed in order to create operational posts in line with the job functions. The posts that were collapsed were created at administrative level 8, 9 and 10. Some of the posts at level 6 were not collapsed instead they were merged in order to create high level operational posts. The collapsing of posts is only temporarily till the departmental structure is refined as we are currently deliberating with the DPSA.   Vacancy Rate  The department is currently intending to fill 99% of its vacant posts, all post are advertised, almost all lower level post are being filled. All critical top management posts were advertised during the current financial year.   Together We Move South Africa Forward

Together We Move South Africa Forward CONCLUSION Successful implementation is reliant on: common and shared vision, team work, appreciation of the strategic role, and importance of communication in enhancing service delivery. Together We Move South Africa Forward

Together We Move South Africa Forward Thank you Together We Move South Africa Forward