Food & Beverage Manager

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Presentation transcript:

Food & Beverage Manager Managing food and beverage operations to ensure quality service and standards while delivering a satisfying guest experience.

Food And beverage manager The Food & Beverage Manager (F&B Manager)is responsible for managing food and beverage operations in the hotel, restaurant, casino, events, and cruise.  F&B Managers oversee the operations of all the areas that serve the food and beverages. In addition, F&B Managers deal with customer complaints and associate with the human resource responsibilities of hiring and firing workers.

DUTIES AND RESPONSIBILITIES Check the day-to-day operations and assignments of the food and beverage areas. Set up the goals or strategies for staff and enforce policies. Recommend and advise the staff about the policies , alert them to report any serious issues to manager. Make sure that all staff has the knowledge all about the tools and equipment. Use them according to their functions. Test the quality of food by its temperature, flavor and aroma.

DUTIES AND RESPONSIBILITIES Find out and resolve problem or complaints regarding food quality, service, or accommodations. Check food preparation methods, portion sizes, and presentation of food in order to ensure that food is well prepared and presented in a proper way. Manage budgets and payroll records, and review financial transactions daily. Schedule staff hours and assign duties.

Qualifications Minimum of 2 years as Food and Beverage Management preferred. Wine/beverage knowledge in an upscale environment preferred. An associate’s or bachelor’s degree in hospitality management. An at least 1 year certificate program which relates to food service and catering (optional). An experience in food and beverage management industry. Communication skills and detail-oriented. A strong knowledge of basic accounting for keeping track of payroll and daily receipts.

What does he do for customer? Create the new menu with the chef. Manage the restaurant or hotel to look clean and pleasant. Respond to customers quickly and efficiently. Able to understand customer’s needs.

** average salary of a food and beverage manager is $43,020 **

Average Salary in CHICAGO

Average Benefit in Chicago

Vocabulary payroll 401k/403b pension upscale detail-oriented banquet operation enforce strategy aroma

Reference http://job-descriptions.careerplanner.com/food-service-managers.cfm ServSafe® | HRBUniversal - Hotel, Restaurant & Bar Solutions hrbuni.com http://swz.salary.com/salarywizard/Food-Beverage-Manager-Salary-Details-60601-Chicago-IL.aspx?hdcbxbonuse=off&isshowpiechart=true&isshowjobchart=false&isshowsalarydetailcharts=false&isshownextsteps=false&isshowcompanyfct=false&isshowaboutyou=false