Interlibrary Loan – Resources for New Practitioners Jessica McGivney Farmingdale State College

Welcome! Before we begin, please take a moment (and a piece of paper) and write down what you came to this session hoping to learn. Thank you!

Icebreaker Since most people here are fairly new to ILL, let’s get to know each other. Can you tell us how long you’ve worked in interlibrary loan, and what you remember from your first day working in interlibrary loan?

Icebreaker Since most people here are fairly new to ILL, let’s get to know each other. Can you tell us how long you’ve worked in interlibrary loan, and what you remember from your first day working in interlibrary loan? If not, what do you remember people TELLING you about ILL before you started?

What are the big questions?

What are the big questions? What should I / my department be doing?

What are the big questions? What should I / my department be doing? How do I do it / improve it / trouble shoot it?

Everyone learns ILL differently! But here are some great places to start.

RUSA STARS’ 5 Things Every New Resource Sharing Librarian Should Know

RUSA STARS’ 5 Things Every New Resource Sharing Librarian Should Know 5 sections, each of which has a) an overview b) best practices c) further resources. Guidelines and Laws Technology Customer Service Assessment Education and Networking http://www.ala.org/rusa/sections/stars/5-things-every-new-resource-sharing- librarian-should-know

The Rethinking Resource Sharing Initiative’s STAR Checklist

The Rethinking Resource Sharing Initiative’s STAR Checklist Ease of Resource Sharing Options Global ILL Share More Adding Value Managing Costs Everyone Can Be A Library User Privacy/Security of Patron Info Evaluate Services Training and Staff Development https://rethinkingresourcesharing.org/star- checklist-2/

The Rethinking Resource Sharing Initiative’s STAR Checklist Ease of Resource Sharing Options Global ILL Share More Adding Value Managing Costs Everyone Can Be A Library User Privacy/Security of Patron Info Evaluate Services Training and Staff Development https://rethinkingresourcesharing.org/star- checklist-2/ “Designed to be aggressive”

Other Places To Look Look it up! Interlibrary Loan Code for the United States ShareILL IDS Workflow Toolkit Atlas ILLiad Documentation ILLiad and OCLC Resource Sharing Conference Presentations JILDER

Other Places To Look Learn about it! IDS Project: Online Learning Institute RUSA STARS workshops around ALA

Other Places To Look Learn about it! IDS Project: Online Learning Institute RUSA STARS workshops around ALA Conferences: ALA OCLC Resource Sharing Conference Northwest ILL

Other Places To Look Learn about it! IDS Project: Online Learning Institute RUSA STARS workshops around ALA Conferences: ALA OCLC Resource Sharing Conference Northwest ILL IDS Project Conference (but you knew that!)

Other Places To Look Ask about it! Workflow Toolkit Listserv IDS Listserv IDS Mentors OCLC Support

Other Places To Look Ask about it! Workflow Toolkit Listserv IDS Listserv IDS Mentors OCLC Support Our discussion: but first, one last tip

Visit other libraries! People are always surprised how valuable visiting other ILL departments was.

Questions?

Thank you!