Feedback Information given to one or more team members concerning their behavior, attitude, relationships and progress toward the achievement or non achievement of objectives 317 Giving Effective Feedback 1

Four Steps Set clear and concise objectives Observe team members’ performance Provide immediate feedback Recognize positive performance 317 Giving Effective Feedback 2

Giving Constructive Feedback Be specific Speak for yourself Be sincere Emphasize how actions affect the team Use the “I” technique End on a positive note Recognize improvement Do in private 317 Giving Effective Feedback 3

Recognize Positive Performance Be specific Express your appreciation Encourage more of the same 317 Giving Effective Feedback 4