The comprehensive process for responding to patient safety incidents at the University of Illinois Medical Center at Chicago. The comprehensive process.

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Presentation transcript:

The comprehensive process for responding to patient safety incidents at the University of Illinois Medical Center at Chicago. The comprehensive process for responding to patient safety incidents at the University of Illinois Medical Center at Chicago. National Quality Forum “Safe Practices” (19). 1—structures and systems; 2—culture measures and interventions; 3—team training and team interventions; 4—identification and mitigation of risks and hazards; 7—disclosure; 8—care for the care provider. PCCS, Patient Communication Consult Service. T B McDonald et al. Qual Saf Health Care 2010;19:e11 Copyright © BMJ Publishing Group Ltd and the Health Foundation. All rights reserved.