2019 Trade Fair Occupational Licensing Electronic Application (OLEA) Demonstration of the new OLEA including common mistakes that can cause application delays. Tamara Calhoun Occupational Licensing Section Permitting and Registration Support Division Texas Commission on Environmental Quality

Occupational Licensing Electronic Application (OLEA) Implemented October 11, 2018 Old E-App Online-based Can’t save application Pay online (must exit and come back) Upload supplemental information No validation Can’t print for your records Current - OLEA Online-based Can save application Pay online within app Supplemental forms built-in (most licenses) Validation for some of the information entered Able to print for your records Displays current licenses and information Prepopulate existing data

https://www.tceq.texas.gov/ **If internet access is not available – slides 4-39 will provide details.**

Where to Find OLEA https://www.tceq.texas.gov/

New Licenses or Registrations

Apply for an Individual Occupational License Online

Read Instructions on How to Apply Start Application

To Access OLEA – Enter Name & Email Address

Select OLEA to Start Your Application

Activities Page – if no applications in progress This area will be blank if you do not have an application in progress, ready to pay or ready to sign.

Activities Page – if applications in progress Multiple applications can be saved.

Click on to start a new application OR Click on to continue an application

Select the Application (Program) Type you are applying for Common mistake is selecting the incorrect application type

Password required to protect personal information Also allows you to save the application!! Common mistake is forgetting password. TCEQ cannot retrieve or reset passwords.

Application Created If wrong license type is selected, you must delete the application and start a new one.

Search Existing Information Common mistake – incorrect search information is entered resulting in no records found.

Select the Correct Customer or New Customer (if no records were found)

Enter Personal Information

Select License Type Common mistake is selecting wrong License Type

Select the License Level Common mistake is selecting wrong License Level

Conditional Approval Eligible or Not Eligible? You will select this ONLY if you are registered for the one lacking core training course at an event where TCEQ (or their contractor) will be administering the exams immediately following the course. You will be required to upload the course registration confirmation.

Contact Information Common mistake – Make sure you are using the TAB key on your keyboard to go through the different fields. If you enter data in the field and remain in that field without tabbing out of the field, it will not save the data. You will not to be able to continue.

Education Information Common Mistake – individuals frequently submit the wrong license type or level. Notice the Type and Level of License you chose is on every page on OLEA. Notice the status bar? This lets you know what you have completed and what you have left to do.

Criminal History & Environmental Regulation Common mistake is not attesting to your entire history

Supplemental Form - Experience Common Mistake – Not including enough employers to document all experience.

Supplemental Form – Experience Continued….. Common Mistake – Selecting NO to question 11 when you operate or maintain a public water system, even if you work for an Operations Company.

Supplemental Form – Experience Continued….. Select yes to ALL areas you work with your current employer. Then specify YES/NO to the specific job duties from the list displayed. Common Mistake – Not selecting ALL job duties you perform with the employer listed. Indicate the percent of time you work in each area you selected, not exceeding 100% total.

Attachments Based on how you answered certain questions throughout the application, you may be required to upload an attachment(s). When you are done with this section, it will take you back to your activities page to allow you to either sign the application or complete more applications.

Ready to Sign You can preview your application prior to signing and paying Notice the license Type and Level is displayed in the activities page as well. Select the application you wish to sign and click Sign

Signature Page Select each of the boxes in the Affidavit section. The Applicant must enter their name (including any middle initials or names) as displayed above. TAB out of the field. Click Electronically Sign your Application

Print Application It is highly recommended that you print a copy of the signed application for your records. You will not be able to revisit this application after it is paid. Click Next to continue to pay

Select Payment Method Before paying, make sure you have selected the correct License Type and Level If you’re ready to pay, select Pay Now. This will take you directly to ePay to complete the transaction. If you already have a pre-paid Voucher, select Already Paid. This will allow you to enter the pre-paid Voucher number.

Receipt After payment transaction is complete, print this receipt for your records. You will also receive a receipt via email. When you click on Return to SUNSS, it will take you back to your activities page.

Application Cleared from Activities Page The application will no longer be viewable and has been sent to TCEQ electronically. Allow 3-4 weeks for processing.

CONFIRMATION EMAILS ……signed but not paid You will receive this email even if you paid immediately after signing. Note: we are in the process of removing ‘but not paid’ from the email.

CONFIRMATION EMAILS ……ePay receipt Emailed receipt for the payment

CONFIRMATION EMAILS ……Queue to be Reviewed This means your application has been sent to TCEQ.

CONFIRMATION EMAILS ……for processing – Fee Exemption Military fee exemption – may be eligible

CONFIRMATION EMAILS ……applications that are pending You have an application that is in your SUNSS activities page that has not been submitted. Applications will be deleted after 30 days. It’s possible that you may have already successfully submitted an application but there was a second application started but never completed.

QUESTIONS? Work Leader - Occupational Licensing Section Tamara Calhoun 512-239-2262 tamara.calhoun@tceq.texas.gov