Effective Communication ADMINISTRATION A guide to setup and manage your innovation platform… Effective Communication

TABLE OF CONTENTS ANNOUNCEMENT FEATURE PUBLISHING NEWS / BLOGS BEST PRACTICE GUIDE AUTOMATED ALERTS COMMUNICATE WITH USERS COMMUNCIATE WITH MODERATORS

ANNOUNCEMENT Publish important news/updates per community using the announcement feature…

Here’s how Enter the title and description of your announcement. “Ideas Management” > “Announcement”

Blog Content Keep participants up to date with news using the blog feature…

Here’s how You can edit or delete existing blog posts… “Blog” > “Add Post”

Best Practice The “Best Practice” section is used to explain best practice and practical tips for using the ideas platform.

Here’s how “Best Practice” > “Add Page” or view existing pages. Enter a title and description… You can also insert media.

5 Alerts AUTOMATED ALERTS Participants receive their login details after self registration or data import. Participants are automatically thanked for their contribution and sent a copy of her idea by email. Effective automated communication The idea creator will be alerted when the status of their idea changes or comments are made! All other participants are automatically alerted that a new idea has been posted. The head of department is alerted too!

Communicate with users You can filter participants or leave the fields blank and click “Search” to return all. A list will be returned from which you can compose an email. Click on “Participants” > “Communicate”

Communicate with moderators You can filter moderators or leave the fields blank and click “Search” to return all. A list will be returned from which you can compose an email. Click on “Moderators” > “Communicate”