A Model for Effective and Efficient Hospice Care: Proactive Telephone-Based Enhancement of Life Through Excellent Caring, “TeleCaring” in Advanced Illness

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A Model for Effective and Efficient Hospice Care: Proactive Telephone-Based Enhancement of Life Through Excellent Caring, “TeleCaring” in Advanced Illness Malene S. Davis, RN, MSN, MBA, CHPN, Krista L. Harrison, PhD, James F. Rice, BS, Alanna Logan, BS, Barry Hess, MDiv, Perry G. Fine, MD, J. Cameron Muir, MD, FAAHPM Journal of Pain and Symptom Management Volume 50, Issue 3, Pages 414-418 (September 2015) DOI: 10.1016/j.jpainsymman.2015.03.012 Copyright © 2015 American Academy of Hospice and Palliative Medicine Terms and Conditions

Fig. 1 Reasons for escalations of calls from TeleCaring specialists to nurses (n = 298 calls). Journal of Pain and Symptom Management 2015 50, 414-418DOI: (10.1016/j.jpainsymman.2015.03.012) Copyright © 2015 American Academy of Hospice and Palliative Medicine Terms and Conditions

Fig. 2 Utilization of clinical services in July 2014 comparing TeleCaring participants and non-participants. Journal of Pain and Symptom Management 2015 50, 414-418DOI: (10.1016/j.jpainsymman.2015.03.012) Copyright © 2015 American Academy of Hospice and Palliative Medicine Terms and Conditions