SHAD 1043/SHD 1523 ORGANIZATIONAL BEHAVIOR Final Exam Review SHAD 1043/SHD 1523 ORGANIZATIONAL BEHAVIOR

FINAL EXAM FORMAT TIME : 2 HOURS & 30 MINUTES WEIGHTAGE: 40 % OF YOUR GRADE (100 MARKS). FORMAT: SHORT CASE/ESSAYS (QUESTIONS). SECTION A (40 MARKS): 1 SHORT CASE ( 1page) Answer ALL 3 QUESTIONS SECTION B (60 MARKS): SHORT ESSAYS CHOOSE AND ANSWER ONLY THREE FROM FIVE QUESTIONS (20 marks for EACH QUESTION)

Final Exam Scope (What is covered) CHAPTERS INCLUDED IN THE FINAL EXAM: 8, 12, 13, 14, 16 & 18 QUESTIONS FROM CHAPTERS: CHAPTER 8 Motivation The Job Characteristics Model pp 283-285 Job Redesign pp 285-288 CHAPTER 12 Leadership Leader-Member Exchange (LMX) Theory pp 428-429 Charismatic, Transactional and Transformational Leadership pp 429-437

Final Exam Scope (What is covered) CHAPTER 13 Power and Politics Sources/Bases of power pp 462-464. What creates dependent of power pp 464-469. Factors contributing to political behavior pp 473-477. CHAPTER 14 Conflict and Negotiation Types of conflict pp 497-499. Conflict process pp 500-507. Third-party negotiations pp 518-520.

Final Exam Scope (What is covered) CHAPTER 16 Organizational culture What is organizational culture? pp 565-568. Creating and sustaining culture pp 575-579. How employees learn culture pp 579-581. CHAPTER 18 Organizational change and stress management Approaches to managing organizational change pp 649-654. Creating a culture for change pp 654-659. Managing stress pp 668-672.

The End & Good Luck