Presentation by Teshie WASH Group Learning and Sharing platform : Theme:Community initiatives and impact on WASH service delivery in Ghana: The Community perspective Presentation by Teshie WASH Group

Background Teshie Faced Lots of Challenges in WASH services Inadequate Supply of Potable Water No Collaboration with Service Provider No communication between Community and Service Provider Took long time to respond to calls on pipe burst etc

Collaboration with CONIWAS/GTF Project Community Score Card The service provider now respond to calls from the community Improved collaboration with GWCL Water Supply now better than previous supply – now community is on rationing programme and community now know when to get water

WASH Committee Capacity Building Leadership Organization skills, Advocacy

WASH Committee Actions Engagement with GWCL – discussing improvement on Water Supply Engagement with PURC on Desalination Organised Sensitization Meeting for community on WASH – School Children, Market Women, Butchers and vendors, Water Tanker Operators

Time with service providers Objective To promote good relationship between and WASH Committee and service providers To ensure quality WASH services provision to community members. To reduce the activities of open defecation and flying toilets

Rationale for Time with Service Providers Poor WASH service delivery in communities in Teshie Non – enforcement of bye-laws Poor communication on WASH service by service providers. High rate open defecation and flying toilets in community

Achievements Opening of payment point in community for water bills. Letters to LEMKA on lack of water supply in schools in the community Meeting with Ghana Urban water limited on need to provide information on services and programme for the community . Community support gain

Challenges Inadequate financial resources to scale up activities. Inability to reach service providers and Assembly on phone. High transportation cost and time consuming in following up on letters. Lack of communication equipment to support public education and information

Way forward – Other activities in Action Plan Organizing meeting with water vendors for effective engagement with service providers Follow-up on letters to service providers and assembly. Scaling up campaign on the following: End to open defecation and flying toilets End to illegal water connection End to poor WASH services to communities in Teshie

Thank You