Hackensack Meridian Health Wave 3 June 18th 2019

Guiding Principles Patients are our number 1 priority We are all accountable for the project’s success To accelerate our goal of one patient record, we will use the current Production Epic system design We will fully standardize all workflow and content We will work as one Health Network team Strong preference will be given to the integrated solution when making technology selections All users will be trained and demonstrate competency before receiving access We will continually challenge current practices, which may require changes in current processes in order to streamline and simplify We will make enterprise-wide decisions rather than individual, unit or department-specific in order to drive consistent outcomes “No decision is a decision.”

Timeline

Agenda Training Super User Requirements Play Ground

Training

Training Key Dates Date Event July 22 – August 3 Super User Training August 5 – September 28 Super User Training Support July 22 - September 28 Physician Training Week of September 23rd Super User Go-Live Kick Off Event September 30 Go-Live!

Program Components Training Tracks Full Training: 4 to 8-hour classroom session(s) + personalization Fast Track Training: 3-hour classroom session + personalization  Classroom Sessions Session Duration: 3 to 8 hours (Duration varies based on specialty) Timeline: August 5 – September 21 Personalization Sessions Session Duration: 2 to 3 hours Drop-In Practice  Labs Participation strongly recommended, but not required Labs available in Physician Lounge 

Epic Training Requirements Physicians New to Epic Classroom training and personalization is required for providers with no previous Epic training or experience.  Non-HMH Epic Trained Physicians Classroom training and personalization is required for providers who previously completed training at a non-HMH facility.  Fast Track - Actively using Epic for no less than 3 months, within the past 6 months, and using Epic version 2017 or later. Full Track - Not actively using Epic within the past 6 months, or actively using Epic version 2016 or earlier.

Epic Training Qualifications HMH Epic Trained Providers Epic inpatient training is not required for providers who previously completed Epic inpatient training at an HMH hospital division and have used Epic within the last year. Providers who have not used Epic at an HMH hospital division in the last year are required to attend a Fast Track class. Special Considerations If you practice in both inpatient and ambulatory settings, and have not completed both training sessions, classroom training and personalization is required.

Provider Training Tracks Ambulatory Anesthesia Cardiology Consultant (No admission / discharge) Emergency Medicine OB / GYN Oncology Rehab Radiology Resident Surgeon / Proceduralist Hospitalist / General Medicine (Neonatology, Nephrology, Neurology, Pediatrics, Psychiatry, Pulmonology)

Registration Overview Physician Application Liaisons (PALs) available for 1:1 registration. Onsite Support Location: Physician Lounge Phone Support Epic Education Team: (732) 897-2547 Monday – Thursday, 7:00 a.m. – 7:00 p.m. Friday, 7:00 a.m. – 4:00 p.m. Email Support EpicEducation@hackensackmeridian.org 

Super Users

Super User Requirements Classroom Training Back of the Room Support Specific super user training or specialist training and web-based "The Art of Being a Super User" learning module Back of the Room Support Assist at 1 training session and 1 personalization session  Additional Engagement Opportunities Shadow charting  Practice labs Go Live Support and Beyond These are my example notes….

What is a Super User Provides support at go-live Serve as an ONGOING go-to person for system questions Serve as an ONGOING liaison between their department and the Epic team Supports their peers during training or other pre-live activities

Super User Typical Physicians Anesthesia Cardiology Consultant (No Admit/Discharge) Emergency Medicine Hospitalist/Gen Med GI- NA Pediatrics OB/GYN Radiology Surgeon/Proceduralist

Epic Benefits

Epic Benefits our Patients One Patient/One Chart Continuity of patient record across time and locations CPOE/No Paper Orders Decision support Reduce medication errors Eliminate legibility issues Guidelines/Network Order Sets Facilitation of standardization of care Care Pathways and bundles All HMH Patient Data in Epic Labs, Radiology, Notes, EKG/Echocardiogram, Home medication lists Data sharing with outside institutions  Care Everywhere, Health Information Exchange (HIE) Predictive Modeling  Mortality, Readmission, Sepsis, Early warning MyChart Patient portal, Patient-entered data

Epic Benefits our Physicians Remote Desktop Access Allow real time access to write orders and notes in Epic  Access all patient data Smart Phone Access Access most patient data anywhere In-Basket Easily communicate with other providers patient information Patient Communication Integrated with Doximity Dialer to call patient without revealing personal information Patient List Activity Allows flexibility for large coverage groups Epic Care Link Private practice billers to access patient data Notes accessed for billing requirement MyChart Communicate with patients quickly and securely Patient enter data saves time

Questions?