Flexible Services iNotice Board Friday April 17, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Friday April 17, 2015 Actual Trips: 303 Actual Passengers Transported: 344 Overall On Time Performance 98.02% Scheduled 51.82% Appointment Time: 100% Productivity: 1.34 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Friday April 17, 2015 Actual Trips: 692 (70%) Actual Passenger Transported: 713 Overall On Time Performance: 98.69% Scheduled: 98.70% Appointment Time: 98.59% Productivity: 6.17 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Friday April 17, 2015 Total Trips: 995 Trip Per Hour: 4.70 Actual Passengers Transported: 1057 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Friday April 17, 2015 STAR Transported: 129 - Ambulatory 215 -Wheelchair / Scooter, Etc Advantage Transported: 706- Ambulatory 7- Wheelchair / Scooter, Etc Total : 835- Ambulatory 222 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6