in house 1 the news bulletin for university of manchester halls Issue 2 – September 10th 2019 Welcome to the second issue of ‘in house’ – our way of keeping you up to date with what is going on in halls – the first issue can be viewed online here: This issue provides more pre-arrival information. Contained within you will find the following: An update on bike sales – page 2. A reminder about your personal possessions insurance policy – page 3 Free Welcome Week Activities for all students 12/09 to 20/09 – page 4 Setting up a Direct Debit and payment plan information – page 5 Essential information about arriving at YOUR HALL – page 6 We look forward to welcoming you to Manchester, the city, the university … your new home.

in house 2 the news bulletin for university of manchester halls Bike Sales During the first few weeks of arrivals and Welcome we’ve arranged for a company selling second hand bikes to be available, they will also ensure the bike is set up correctly for you. Once you have bought you bike you can then get it University marked through the University's Safe Cycle Scheme. Please note the dates given in Issue 1 have now changed so make a note of the details below. Bike Sales All sessions are from 11am –3pm Whitworth Park (map) - City Daily 16th - 20th September 24th September (Free Dr. Bike session) Owens Park (map) – Fallowfield Daily 12th – 20th September 25th September (Free Dr. Bike session) BIKE SECURITY If you are bringing a bike to University you can help improve its security by registering your details in advance using ‘online registration’ - the information that you provide is forwarded to the National Property database, Immobilise or Bike Register, the Police have access to the data. If you’re struggling to find a serial number it’s usually under the pedal crank case. You can also buy a Sold Secure rated gold standard ‘D’ lock (RRP £45) for £10 in advance using the following link Online shop . Select the £10 option it will then ask for three things. Your student ID number A reference number- Please use OPDL001X. A password which is Devonshire35 (Capital D all the rest lower case and no space between the e and 35). Then all we need to do before we hand over the lock is add another overt unique serial number to your bike frame at one of our bike marking sessions (weather permitting) at Owens Park: 1am – 2pm on the 12th September 9am – 11am on the 13th and 15th of September

Personal possessions insurance included in your rent in house the news bulletin for university of manchester halls 3 Personal possessions insurance included in your rent In the final days leading up to your move in day, we appreciate that there are many things to get prepared for. That’s why, we provide The University of Manchester with some contents insurance cover for you in your room. As the No.1 student insurance provider in the UK, we understand how important your items are to you, so we’ve insured you for incidents relating to fire, theft & flood. We understand that being without your items can be stressful, but our service provides you with a replacement in 24 hours once your claim is approved.   To support you on your arrival day our Student team will be on hand at the Fallowfield campus to help; Check what's covered and highlight any exclusions and limitations Learn how to make a claim Provide more information on cover for when you're out and about Endsleigh have designed an exclusive new policy for The University of Manchester students against any loss, theft and damage, which occur outside of your room, for gadgets such an laptops, tablets and phones. The team can provide instant cover for your most valuable possessions to provide that additional peace of mind. We look forward to seeing you on the day, but don’t worry, if you miss us and would like to ask any questions please contact us on studentroomcover@endsleigh.co.uk Kind regards The Endsleigh Student Team About Endsleigh We were established in 1965 by NUS to champion affordable insurance for students, when others wouldn’t. Protect your gadgets and belongings at university with customisable student cover from Endsleigh, the UK’s No. 1 student insurance provider.

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Setting up a Direct Debit in house the news bulletin for university of manchester halls 5 Setting up a Direct Debit If you choose to pay your licence fee in instalments then you will need to do so by Direct Debit – this is a system that allows the University to take the money on set dates from your bank account provided you have given us consent to do so. The best way to be sure your fees are paid on time is to set up a Direct Debit. You (or the person paying for you) will need a UK Bank Account to set this up. The Direct Debit dates for 2019/20 are October 25th 2019, January 22nd 2020 and April 21st 2020. If you want to pay your accommodation fees in instalments then you must pay by Direct Debit. If you don't set up a Direct Debit then it will be assumed you are going to pay your fees in full before the first due date and if you only pay the first instalment by cash or card then you will be contacted by our Credit Control department who will view you as a debtor. Direct Debits will be processed on the payment date specified in the confirmation letter. The account holder will be contacted if the Direct Debit is returned unpaid. We require ten working days’ notice in order to amend or cancel a Direct Debit payment. Completed Direct Debit forms (download one here) should be returned to the address below in the post or via email. In advance of the October 25th payment date your Direct Debit form should be submitted by Friday 27th September. Please ensure that there are sufficient funds in your account by close of business on the last working day before the Direct Debit due date as payments may be collected at any time on the payment date. If you know there will be insufficient funds in advance, please contact the Student Services Centre who may be able to help. You must allow ten working days for changes, as stated above. Unpaid Direct Debit instalments may incur a default levy of no more than 3% over the Bank of England base rate where the debt remains outstanding for 14 days or more. If there is a change to the Direct Debit correspondence address, you must inform the Student Service Centre by email or in writing to: Student Services Centre Directorate for the Student Experience The University of Manchester Oxford Road Manchester M13 9PL dd.accomm@manchester.ac.uk ALL PAYMENT PLANS CAN BE ACCESSED VIA THIS LINK

in house 6 the news bulletin for university of manchester halls Essential information about arriving at YOUR HALL Locate your hall below – click on the link Ashburne Hall, Fallowfield Burkhardt House, Victoria Park Canterbury Court, Victoria Park Dalton Ellis Hall, Victoria Park Denmark Road, City George Kenyon Hall, City Horniman House, City Hulme Hall, Victoria Park Liberty Park, Victoria Park Oak House, Fallowfield Owens Park, Fallowfield Richmond Park, Fallowfield Sheavyn House, Fallowfield St Anselm Hall, Victoria Park Unsworth Park, Fallowfield Weston Hall, City Whitworth Park, City Woolton Hall, Fallowfield Wright Robinson Hall, City We look forward to welcoming you to Manchester, the city, the university … your new home. For more information or any questions you may have about your accommodation don’t hesitate to contact accommodation@Manchester.ac.uk